Manager Resource Services
What is an Informal EAP Recommendation?
When the manager or supervisor recommends the employee aches out to the EAP for help, but it is not deemed Mandatory
What is coverage for counseling referral on substance abuse?
Chemical dependency, addiction, alcoholism
How much does the EAP cost the employee?
$0
When should the Manager /Supervisor contact the EAP about a Mandatory Referral issue? Before or after meeting with the employee?
After- The process should be in place with all the information prior to the meeting with the employee. You will move forward with the new Mandatory Referral.
Would gambling be covered under the EAP as a behavior that needs to be addressed?
Yes, it is a behavior that could lead to employee debt, stress, and at times embezzlement from various entities
What percentage of US Employees (All industries) stated that they were less productive at work due to stress?
51%
What were some of the components of the Manager Mandatory Referral?
Identity- Job performance
Document- Keep Records
Expectations- Clearly explain what is happening
Timeline- What that might look like
Consequences- What happens if there no improvement
What addiction is covered by the ADA (American Disability Act)?
Alcoholism- This is considered a chronic disease for several reasons. Some elements of heritability, meaning there are genetic components that can run in families. Environmental factors are also part of the equation.
What were the top problems that the EAP stated that most US companies were experiencing?
Anxiety/Stress/Depression/ Work-Life Balance
What is a self- referral to the EAP Program?
When an employee reaches out to the EAP confidentially and there is no mandatory referral in place.
Is their job savable if they notify someone (Manager, HR, leadership) of their substance issue or gambling abuse?
Yes, it is savable since you notified the appropriate personnel and asked for help. You can not lose your job.
What Services can the EAP help you with other than Stress/ Work-Life Balance?
Legal, Financial, ID Theft Resolution
What is a Formal Employee Mandatory Referral?
When an employee's behavior /situation becomes a concern, and the manager or supervisor consults with HR to ensure that internal policies are followed
Is Drug Substance Abuse covered by the ADA (American Disability Act?
No, because the employee would be engaging in the illegal use of drugs and is not qualified.
Why does offering the Employee Assistance Program matter to employers?
Reduces Stress/ helps Moral and Helps Performance