A
Fill in the blank:
Only these authorized employees, such as _______ and HR personnel, are permitted to process employee-sponsored bookings.
Employee Cruise Coordinators
This promo code is used for the standard 20% discount on Confirmed Employee Sailings.
EMPFF20
Employees are strictly prohibited from _______, ______, or _________ their own or any other employee sponsored booking.
Creating, changing, modifying
The standard percentage discount employees receive on Guaranteed Bookings (Confirmed Employee Sailings).
20%
The travel agency information for an employee-sponsored booking will show as this, along with one of the ECR phone numbers.
Royal Caribbean Cruises Employee Number
New employees are strongly encouraged to take this company-paid cruise within 90 days of their start date.
Familiarization Cruise (FAM)
This type of employee-sponsored booking is for the employee's family members traveling without the employee.
Family Travel Stand By
This type of employee-sponsored booking is for the employee's family members traveling without the employee.
Family Travel Stand By
The 20% Discount MUST be applied at this specific time in the booking process.
at the time of booking, not after the booking has been made
This discount program is exclusively for ________ employees, not for ship crew or entertainers.
Shoreside employees. They work in the company's offices, managing the business from land, while ship crew work on the physical ships, handling the day-to-day guest experience and ship operations. Shoreside roles focus on coordination, sales, and support, whereas shipboard roles are divided into "staff" (guest-facing roles like waiters, entertainers) and "crew" (behind-the-scenes roles like housekeeping, engineers)
What must an employee do if they receive a request to make changes to an employee-sponsored booking?
Refer the caller back to the employee sponsoring the booking (or local Employee Cruise Coordinator if the employee is requesting the changes).
If you receive a call from a retiree, you should tell them to contact the company directly at this specific email address.
employeecruises@rccl.com
Only authorized employees from these two departments can create, make changes, and/or take payments on 20% Discount Rate bookings.
Only authorized employees from these two departments can create, make changes, and/or take payments on 20% Discount Rate bookings.
What specific characters are used in the booking system for the berth cat, rate cat, and stateroom number on Vacation Stand By or FAM reservations?
Two asterisks (**)
For retirees who meet the guidelines, how many cabins are they eligible to receive a discount for?
1, only their own cabin
Once booked, fares are subject to cancellation fees. Codes expire on _______ of the issued year.
12/31
Royal Caribbean has a partnership with this animation studio, which brings characters like Shrek, Fiona, and Po onboard for meet-and-greets and parades.
Dreamworks
Besides the main pool deck, Royal Caribbean ships often have this adults-only retreat area, reserved for guests aged 16 and older.
Solarium
On Quantum class ships, guests can experience the thrill of indoor skydiving at this unique attraction.
Ripcord by iFly
How many EMPFF codes does an employee receive in total each year for friends and family sailing without them, starting in January 2024?
15 codes
What is the specific promo code Consumer Outreach agents should use when booking the Celebrity 50% off cruise fare offer for select 2025 sailings?
EMPFF50
On RCI, what specific promo code should be used when the original EMPFF20 causes the system to display "E-Cruise charge cannot be Negative"?
EMPFFONE
To receive the 20% discount code for a Guaranteed Booking, Friends & Family must be sailing on the same ship and what other criteria as the employee?
The same sail date.
FAM requirement: An employee taking advantage of the Familiarization Cruise (FAM) offer must sail within this specific time frame of their start date.
18 months
What must Employee Cruises provide to a retiree after verifying they meet the guidelines, so the retiree can contact CO to book a 20% discount cruise?
A coupon code.