Manager Effectiveness
What is verbally, email, team meetings, quality calls, and certificates.
This is why I would rate this company higher compared to other companies that I've worked for.
Schedules after training, development plans, projects, company activities, ...
Systems, workshops, cross-training, development activities, ...
These are the technology and tools that I have to effectively do my job.
Knowledge Central, Maestro, PAS, systems, jabber, ...
This is how I know that UnitedHealthcare supports employees efforts to balance work and family/personal responsibilities.
PTO time, weekends off, provided schedules, company observed holidays, overrides, ...
Name obstacles that your supervisor has removed that impede our work processes
Communications, system issues, new processes, ...
Helping members, stats, awards, recognition, team activities, projects, saving lives, ...
These are my career goals that will be met at UHC.
I receive this feedback in a timely manner regarding my work.
Email communications of My Metric stats, email communications of A4Me, access to My metrics, Quality call feedback, UES score feedback, ...
Name 3 additional benefits you have at UHC besides medical, vision, dental, and pharmacy.
Name an effective communication that you've received from your supervisor.
Quality calls, stat checkpoints, did you know emails, ...
This makes me feel enthusiastic about my future with the company as I develop my skills.
Projects, promotions, opportunities, certifications, cross-trainings, ...
These are the opportunities that I have to work with employees outside of my immediate team.
Call calibration sessions, town hall meetings, social awareness events/activities, shadowing, mentoring, ...
This feedback was delivered to me in a constructive manner.
Job improvement/performance, workshops, mid-year review, ...
UHC is an amazing company to work for ... Name 3 employee discounts you can receive.
Cell phone/mobile discounts, college tuition discounts, auto discounts, retail discounts, theme park/zoo discounts, ...
Name diverse talents and perspectives that your supervisor has leveraged.
These are the reasons why I feel proud to work for this company.
Saving lives, helping members, social awareness events, ...
Name this person - someone at this company that has taken a chance on me.
Trainer, peer, supervisor, ...
I get this information easily to do my job.
Processes/procedures via email, job aids in knowledge central, peer-to-peer chats in jabber, etc ...
This is how I know that UnitedHealthcare's Senior Management demonstrates that employees are important to the success of the business.
Roadshow meetings, HUB communications, email communications, Town Hall Meetings, conversations with my supervisor, ....
Name useful feedback that you've received on your job performance.
File/track grievances, connection with every caller, every NBA with every member, Compassion Embrace - FCR, schedule updates in IEX, A4Me stats/workshops, ....
I make this contribution to ensure this company is an effectively managed well-run business
VOE ideas, site suggestions, feedback, open door communication, ...
Name this person - I have an advocate at work looking out for my career interests.
Stats communicated weekly (My metrics, grievances, A4Me, ...) - side-by-sides with peers, ...
These are the reasons why I trust the leadership of UnitedHealthcare.
My development, requesting time off, transparent communication, my voice is heard, I can submit feedback, my immediate supervisor, ...