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Management of employee stress
Understand the cause of employees stress
Negative effect of stress
Positive effect of stress
Defining and explaining employee stress
100
The first step in organizational stress management. It should involve finding an applicant with the required skills to perform a job.
What is Job Selection?
100
Dissatisfaction with and negative attitude toward work environment. Results when employees must respond to the demands and timelines of others with little control over events. Occurs in careers which include feelings of too little authority, unfair labor practices and inadequate job descriptions.
What is low employee morale?
100
Employees who are dissatisfied and experience continued stress at work often resign, forcing the company to replace them.
What is high staff turnover and recruitment cost?
100
True or False: Stress can be positive
True
100
It is any impetus, internal state, condition, or event with a noticeable individual response, usually in the form of positively adapting or negatively adapting to a new or different situation in one’s environment.
What is Stress?
200
An aspect of controlling that reduces employee stress by relieving insecurities and empowering employees to improve performance. It compares employees' performance to a standard.
What is feedback/performance appraisal?
200
When a workplace has poor communication and employees are not included in decision-making processes, workers don’t feel supported by their coworkers and employers
What is poor workplace relationships?
200
Employees who lack discipline, are dissatisfied or have high levels of stress often exhibit these types of behavior.
What is absenteeism and presenteeism?
200
Positive stress is also known as? a. Distress b. Eustress c. Stress less d. Prostress
What is Eustress
200
This usually occurs because of a sudden change in your environment but only lasts a short while.
What is Acute Stress?
300
A type of employee benefit that improves work/life balance allowing employees to spend more time on their social activities, thereby reducing stress levels.
What is flexible work hours?
300
Description of the work employees must perform and actions for which they are accountable. May include heavy workload, infrequent breaks, long hours and shifts, unnecessary routine tasks, ignoring workers’ skills and leading to employee stress.
What is job responsibilities?
300
This can lead to a loss of employees, customers and income, forcing organizations to close their doors for good.
What is reputational damage?
300
Mental or behavioural efforts used to manage problems relating to stress, including its cause and the unpleasant feelings and emotions it produces
What is coping?
300
This type of stress can be the result of pressures, from work or outside work, not managed or dealt with in harmful, unhealthy ways.
What is Chronic Stress?
400
Type of leadership style associated with increased trust and employee well-being. It focuses on needs of employees and involves them in decision-making. It inspires employees to question decisions and find better ways to achieve goals.
What is Transformational Leadership Style?
400
To perform a job effectively, individuals need to feel that they have appropriate training, equipment and means. They also need to feel that they are adequately informed and valued.
What are resources and communication?
400
A. A decrease in concentration and motivation can lead to this. B. This happens when employees become more accident prone.
A. What is reduced productivity level? B. What is increased health and safety issues?
400
An American psychologist; known for his Transactional Model of Stress and Coping
Who is Richard Lazarus?
400
These are life proceedings such as daily irritations, pressures at home or on the job, marital in-harmoniousness, and conflicts.
What are Stressors?
500
A questionnaire used to objectively measure sources of stress in the workplace? Consists of 200 questions and compares responses to those in a database for analysis.
What is Occupational Stress Indicator?
500
Where work is completed. May lead to physical stress related to noise, lack of privacy, poor temperature control or inadequate facilities and is critical in lowering workplace stress.
What is work environment?
500
A. The main reason why organizations implement health and safety policies and ensure that their employees adhere to them. B. The price tag for educating employees in the areas of stress management, health and occupational safety, and interpersonal skills.
A. What is litigation? B. What is increased training cost?
500
________ is a way to help employees become stronger as a result of experiencing stress. a. Reverse psychology b. Cross training c. Resilience training d. Stress management
What is Resilience Training?
500
Extreme experiences during work, Radical changes; Extreme experiences in social networks; and Extreme experiences from outside are all forms acute stress at this location.
What is the Workplace?