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100
What is the percentage of US companies that use employee surveillance? A) 80% B) 25% C) 50% D) 70%
Answer: 80%
100
What is the earliest form of Employee Surveillance?
Visual Monitoring- This started with craftsmen monitoring their apprentices for quality of work
100
What does GPS stand for?
ANSWER: Global Positioning Systems. GPS and Radio Frequency Identification Devices (RFID) are used to track company cars, and monitor employee cell phones, laptops, PDAs, and other forms of employer property. They can even be used to track employee’s location within the workplace and determine if the employees are actually working the hours claimed on their time sheets.
100
Are employers allowed to search a private employee office?
Answer: YES-----The law allows employers to retain access to all areas of their workplace - even if they provide individual employees with personal offices and vehicles
100
What symptoms do employees who are highly monitored suffer from? a) job dissatisfaction b) lack of creativity c) higher stress levels d) All of the above
ANSWER: D------Some of the major problems that occur due to employee surveillance consist of higher stress levels, job dissatisfaction, mental health issues, less creativity, and focus on individual goals rather than team goals.
200
Which cell phone company is known for using high levels of employee surveillance? a) Verizon b) T-Mobile c) AT&T d) Sprint
ANSWER: C Out of the above list, AT&T is known for being the biggest user of employee monitoring
200
When was the Time Clock Card invented? a) late 18th Century b) early 19th Century c) Late 20th Century d) Late 19th Century
ANSWER: D. The Time clock card was invented by Daniel M. Cooper in the late 19th century and it is used for tracking employee's hours at work
200
What is a device that loads warnings onto an employees screen to notify them that they are being monitored?
ANSWER: Automatic Screen Warnings-----These warnings alert employees that they are being monitored and help reduce negative reactions by employees
200
Is employee monitoring in the United States legal?
Yes. There are no laws against employee monitoring in the United States------------In cases, courts have not found a reasonable expectation of privacy on the part of the employees, but have favored employer rights to protect their interests
200
What right do employees think that they have in the workplace, although they do not?
Answer: 4th Amendment Right--------------------------Employees think that the 4th amendment right, free speech, or the right to privacy protect them, however it does not in the work place. This causes many issues and has led to many lawsuits in the past, however the court usually favors the employer
300
What percentage of employers have terminated employees for inappropriate internet usage discovered through employee surveillance? a) 40% b) 10% c) 30% d) 5%
ANSWER: 30% of employers have reported firing employees due to inappropriate internet usage discovered by employee monitoring.
300
During what period of time did employee monitoring become increasingly popular? a) World War 2 b) The Industrial Revolution c) The Civil War d) World war 1
ANSWER: B. During the Industrial Revolution employee monitoring became increasingly popular due to the advancement of technology and the increase of workers and factories
300
What technology controls the entry to buildings, parking garages, stairways, elevators, and doorways?
ANSWER: Access Panels----------------------------------------Access panels can also detect unauthorized attempts to enter the building and if necessary even sound a silent alarm.
300
Besides ensuring productivity of workers, why do employers go to such great lengths to use employee surveillance in the workplace?
ANSWER: To protect themselves----------- Employers are reliable for how their employees use the internet and computers and also what their employes see on their computer screens. To avoid law suits and legal issues, employers use employee monitoring to protect themselves.
300
Which state requires that monitored conversations have a beep at certain intervals informing the caller that the conversation is being recorded?
ANSWER: California----------------------------------------California tries to avoid issues from employees by notifying them that they are being monitored by beeping signals throughout phone calls
400
Out of the following sites, which do employees use the most throughout the work day? a) Online shopping b) News Websites c) Video and Music Websites d) Social Media
ANSWER: D) Social Media 37% of employees online shop throughout the day 41% of employees use News Websites throughout the day 22% of employees use video and music websites throughout the day 44% of employees use social media websites throughout the day
400
What are the names of the members of this group?
Molly, Kevin, Ben, Ashley, Allison
400
What does Desktop Monitoring do? a) Application tracking b) Password logging c) Screen shot capture d) all of the above
ANSWER: D) all of the above------------------------------ Desktop monitoring tracks basically everything an employee does on the computer. ------Application tracking: Tracks which software applications are used and for how long. ·------Document tracking: Tracks each document accessed on an individual computer. ·-------Events timeline: Tracks the order in which employees work on assignments. -------Log on monitoring: Tracks how often and when employees log on to employer’s system. --------Password logging: Tracks any passwords entered over the employee’s computer. --------Print jobs executed: Tracks print requests. ---------Screenshot capture: Tracks information on an employee’s screen at any time. · Software installation: Tracks any software loaded onto an employee’s computer. · Window activity: Tracks all windows opened per session.”
400
What does ECPA stand for? a) Electronic Communication Policy Administration b) Email Communication Privacy Act c) Electronic Communications Privacy Act d) Email Complience Policy Administration
ANSWER: C ECPA stands for the Electronic Communications Privacy Act-----------------------------------------------------The United States Electronic Communications Privacy Act (ECPA) states that “organizations with an acceptable business reason” may monitor employees
400
Women more commonly face issues with employee surveillance for what reason? a) gender inequality b) work fields c) incompetence d) attitude
ANSWER: B. Overall, women have a greater representation in the fields that are more heavily surveilled such as data processing, word processing, and customer service.
500
What percentage of employees are unaware that they are being monitored? a) 20% b) 23% c) 15% d) 50%
ANSWER: B) 23% of employees are unaware that they are being monitored by their employers
500
What was the original, or first, reasons of employee monitoring?
ANSWER: to deter sabotage and ensure production quotas were being met. Without advanced technology such as computers and phones, original employee surveillance was intended to deter sabotage by employees and to make sure that production quotas were being met.
500
What is the most invasive method of Employee Monitoring Technology?
Answer: Keystroke Monitoring is the most invasive form of employee surveillance because it tracks every key that an employee touches and analyzes every move. ----An example of why this is considered unfair is because if an employee takes a break or goes to the bathroom, the keystroke monitor will report that as a lack of productivity.
500
What is one Employee Surveillance device that employers use to avoid legal issues?
ANSWER: Automatic Screen Warnings --------------Automatic Screen Warnings are an example of employee surveillance that loads automatically onto employees’ screens and lets the employee know that they are being monitored. The screen warning appears on their monitor before they can use the requested program. These warnings notify the employees that they are being monitored before they proceed.
500
What can happen if employers do NOT use employee surveillance? a) sexual harassment liability b) customer service complaints c) Theft and security liability d) all of the above
Answer: D. All of the above-----------------------------Employers can be liable for sexual harassment claims, customer service complaints, and liability due to theft if they do not monitor employees