Front Desk
Scheduling
Ancillary Services
Documentation
Wildcard
100

Signed every 365 days

What is the patient consent form?

100

This appointment needs a reminder call 24-48 hours ahead of time.

What is a physical?

100

Completed before every Behavioral Health Appointment.

What is the PHQ9?

100

Documented in a chart after a phone call with the patient.

What is a phone note?

100

Required for every visit or you will receive an email from Geri Seavey

What is the CPT visit code?

200
Checked at arrival, throughout the day, and before departure.

What is voicemail?

200

Portal account, payment link sent, and consent sent via portal (if applicable).

What is needed for a virtual visit?

200

Needed to receive motion health analysis documentation.

What is a patient portal account?

200

Updated during scanning to mirror the time of service.

What is the service date?

200

Required before wellness screening begins.

What is an order?

300

New way to send patient consents for virtual visits.

What is the patient portal?

300

Patient describing signs of chest pain, stroke, intent to harm.

What is "When to call 911"?

300

The only ancillary services that does not cost $10.

What is a motion capture appointment (initial)?

300

Snoring......

What is documentation for a sleep study?

300

Task list, referral list, voicemail, PHI in area, & lab specimens

What is the end of the day check?

400

Checked weekly to ensure there hasn't been any tampering with the device.

What is the credit card terminal?

400

Patients over age 60 being seen for non-urgent care issues.

What is an extended visit?

400

Needles placed in "trigger points" in your muscle or tissue.

What is dry needling?

400

Asked during a visit if PCP is listed as "none stated"

What is "Would you like to establish care with the Employee Wellness Center?"

400

Reviewed for documentation of visits completed outside of the EWC.

What is CommonWell?

500

Filled out when an unexpected visitor meets with the team or needs to work in the back office?

What is the Visitor's Log?

500

The individual who handles Quest billing questions.

Who is Ann Svoboda?

500

A program to aimed to reduce the risk of Type II Diabetes.

What is the diabetes prevention program (DPP)?

500

Reconcile at every patient's visit to create the most accurate list possible.

What is the medication list?

500

working in late appointments

What is exhaust all options?