Which is more important - hard skills or soft skills?
What is the first step in finding a job?
a) Filling out an application
b) Writing a cover letter
c) Deciding what type of job is good for you
c) Deciding what type of job is good for you
Body language is:
a) making eye contact
b) giving a firm handshake
c) standing up straight
d) all of the above
d) all of the above
How do most people feel when someone criticizes them?
a) calm
b) hurt (feelings)
c) happy
b) Most people feel hurt. Criticism makes us feel exposed and vulnerable.
True or False? We should not disclose a felony if the employer doesn't ask.
False
True or False? Having a good attitude and communicating well are examples of soft skills.
True. Soft skills are personal qualities or "people skills".
What is the best way to look for a job?
a) in the newspaper
b) online
c) word of mouth from friends or family
c) word of mouth
a) 3 seconds
b) 30 seconds
c) 3 minutes
a) 3 seconds (or less)
True or False? Usually there is some truth in any criticism.
True.
True or false: You shouldn't tell an employer about any felony convictions until after they offer you a job.
False:
A goal should be:
a) detailed
b) measurable
c) realistic
d) all of the above
d) all of the above
True or False? All job advertisements on the Internet are real.
False. Scammers can place false ads online to get you to tell them your personal information.
True or False? You should arrive right on time for an interview.
False. You should arrive 10-15 minutes early.
True or False? It is important to focus on the message (of criticism) instead of your feelings.
True. Our feelings will make us defensive and not willing to listen.
True or False? In Minnesota an employer can't ask if you've been convicted of a felony.
False. An employer can't ask on an application whether a person has a felony however they can ask during an interview.
A person who is a "self-starter" and can think for themselves have:
a) communication skills
b) leadership skills
c) informational skills
b) leadership skills
True or False? If you can't answer a question on a job application, just leave it blank.
False. Answer every question. If a questions doesn't apply to you, write N/A.
"Flustered" means:
a) not appropriate; not suitable
b) needing something very badly
c) stressed and nervous
c) stressed and nervous
True or False? Constructive criticism should be honest, but gentle.
True.
What are the 3 R's for responding to a felony question
Responsibility, Regret, Redemption.
Someone who works hard toward the company's goals has:
a) commitment
b) problem-solving skills
c) informational skills
a) commitment
True or False? You should be specific on a job application about what salary you want.
False. You shouldn't type in a number. Instead write "Open" so you can discuss it.
What should you do after an interview is over?
Write a thank you note.
When giving constructive criticism, you should start by saying something positive about the person and end by saying something positive about the person.
True.
What does PAAR stand for?
P = Put the employer at ease
A =accept responsibility for your offense
A = Use action/accomplishment statements
R = Reassure the employer that you are a good person to work with