Self Awareness
Job Applications
Successful Interviews
Giving and Receiving Criticism
Maintaining a Job
100

Which is more important - hard skills or soft skills?

Soft skills.  They are harder to teach and are transferable.
100

What is the first step in finding a job?

a) Filling out an application

b) Writing a cover letter

c) Deciding what type of job is good for you

c) Deciding what type of job is good for you

100

Body language is:

a) making eye contact

b) giving a firm handshake

c) standing up straight

d) all of the above

d) all of the above

100

How do most people feel when someone criticizes them?

a) calm

b) hurt (feelings)

c) happy

b) Most people feel hurt.  Criticism makes us feel exposed and vulnerable.

100

True or False? I should call in to work if I am sick or running late.

True

200

True or False?  Having a good attitude and communicating well are examples of soft skills.

True.  Soft skills are personal qualities or "people skills".

200

What is the best way to look for a job?

a) in the newspaper

b) online

c) word of mouth from friends or family

c) word of mouth

200
How long does it take to make a first impression on someone?

a) 3 seconds

b) 30 seconds

c) 3 minutes

a) 3 seconds (or less)

200

True or False?  Usually there is some truth in any criticism.

True. 

200

If I don't know what to do, what should I do?

a) ask your manager

b) ask a customer

c) ask your mom

a - ask your manger or another coworker

300

A goal should be:

a) detailed

b) measurable

c) realistic

d) all of the above

d) all of the above

300

True or False?  All job advertisements on the Internet are real.

False.  Scammers can place false ads online to get you to tell them your personal information.

300

True or False?  You should arrive right on time for an interview.

False.  You should arrive 10-15 minutes early.

300

True or False?  It is important to focus on the message (of criticism) instead of your feelings.

True.  Our feelings will make us defensive and not willing to listen.

300

You can be fired from a job because 

a) Poor performance 

b) Inappropriate behavior 

c) Violating internal policies d

d) all of the above

d) all of the above 

Poor performance: This can include failing to meet quotas, failing to do the job properly, or taking too much time off.

Inappropriate behavior: This can include physical or verbal abuse, sexual harassment, bullying, fraud, dishonesty, and neglect.


Violating internal policies: This can include damaging company property, stealing, and violating workplace health and safety protocols.
400

A person who is a "self-starter" and can think for themselves have:

a) communication skills

b) leadership skills

c) informational skills

b) leadership skills

400

True or False?  If you can't answer a question on a job application, just leave it blank.

False.  Answer every question.  If a questions doesn't apply to you, write N/A.

400

"Flustered" means:

a) not appropriate; not suitable

b) needing something very badly

c) stressed and nervous

c) stressed and nervous

400

True or False?  Constructive criticism should be honest, but gentle.

True.

400

Who has a right to an accommodation under the ADA?

a) a manager

b) any person who has a physical or mental disability that substantially limits one or more major life activities

c) my pet

b) any person who has a physical or mental disability that substantially limits one or more major life activities. This would also mean any student with an IEP or 504 plan

500

Someone who works hard toward the company's goals has:

a) commitment

b) problem-solving skills

c) informational skills

a) commitment

500

True or False?  You should be specific on a job application about what salary you want.

False.  You shouldn't type in a number.  Instead write "Open" so you can discuss it.

500

What should you do after an interview is over?

Write a thank you note.

500

When giving constructive criticism, you should start by saying something positive about the person and end by saying something positive about the person.

True.

500

True or False? Having a good attitude, showing up on time, and completing all your assigned tasks are all good ways to keep your job.

True

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