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Embracing Differences
100

The ability to use one's time effectively or productively, especially at work.

What is time-management?

100

Understanding who your customers are, their needs, their concerns, how to keep them happy while creating positive relationships.

What is great customer service?

100

A one or two page document that job applicants use to summarize their work experience, educational background, and special skills. 

What is a resume?

100
Meeting new people, maintaining existing relationships, staying in touch, sharing updates on work, offering support and assistance when needed in order support career growth and development

What is networking?

100

This is a government funded income support paid for qualifying residents who are at least 18 years old in the province of Ontario, Canada.

What is ODSP?

200

Envelope system, checkbook system, receipt can system and computer programs are examples of this.

What are different ways of tracking expenses?

200

Arguing with a customer, using the word "no" and then going about your day, forgetting about what happened.

What is a bad way of handling a customer complaint?

200

A document that is commonly submitted with a job application explaining the applicant's credentials and interest in the position.

What is a cover letter?

200

A 5-syllable word that starts with an "A" .Job candidates and employees alike can ask employers for this to make their lives easier.

What is an accommodation?

200

We can grow and learn from one another.  There is a wealth of learning material to be gained from how other people experience life. We can learn from eachother's strengths and challenges.

Why are our differences awesome?

300

Nonverbal, writing, email, active listening, gestures, facial expression, social media, visual communication are examples of this.

What are ways of communicating?

300

The hardware and software (hint: square reader and phone app) that enable your business to make sales.

What is a Point of Sale system?

300

 This is an important step in the employee selection process because it enables an employer to determine if an applicant's skills, experience and personality meet the job's requirements.

What is an job interview?

300

Show respect for others by showing up on time.

Avoid being glued to your mobile device 

Dress appropriately and avoid interrupting

Use people's names and practice close space etiquette.

What is proper work etiquette?

300

This is an awesome community that understands, cares, and provides practical help and hope to families living with autism.

What is Jake's House?

400

Taking care of yourself so that you can be healthy, well, can do your job, help and care for others.  Examples of this are: reading, drawing, being alone, and laughing

What is Self-Care?

400
Greeting customers, using cash registers to scan items purchased, honouring coupons and gift cards, processing exchanges or returns, keeping checkout area tidy and clean.

What are some responsibilities of a cashier?

400

A social media platform used to find the right job and connect and strengthen professional relationships.

What is LinkedIn?

400

This is a detailed plan for the safe workplace use of hazardous materials. Every employee should be trained on this.

What is WHIMIS?

400

This act was established to provide income and employment opportunities for differently abled people.

What is the Ontario Disability Support Program Act?

500

The process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.  Both the sender and the receiver of the message feel satisfied.

What is effective communication?

500
When you replace a numeric value with one that is approximately equal but has a shorter, simpler representation.

What is rounding money?

500

Tell me about yourself.

Why do you want to work here.

What interests you about this role.

What are your goals for the future.

What are common interview questions?

500

Personal data, position information, qualifications, special skills and references.

What information is on an application form?

500
These help us to visualize where you've been, where you're going and imagine future goals, values, interests, ambitions and ideas.

What are the benefits of creating a vision board?