General
IR
PCSP
Tasks
Bonus
100

I accidentally created a form on the wrong member

What is a delete template?

100

The length of time you have to submit an IR when you are notified of a member's death.

What is 1 hour?

100

The two required things to have a PCSP generated that was done via phone.

What is a Docusigned cooperative agreement uploaded to documents, and the signature form in Incedo?

100

The task that verifies that a member has completed their Independent Assessment, usually a few days after member reports taking IA.

What is Optum IA- review required?

100

The five forms that count towards a metric.

What are CC Initial Contact, monthly contact, PCSP, F2F form, and CAD (contact after discharge)?

200

How to remove "PCSP update needed" task that was created on accident.

What is a void?

200

What you do when you are notified that Johnny Johnny is in RTC and he slapped SarAngela, a peer, and was given a physical and chemical restraint.

What is an Incident Report?

200
The number of goals each PCSP needs.

What is three?

200

What a CC needs to do to complete the task CC OHIT- review.

What is open the OHIT form and review for any new information?

200

The location of clinical documentation that can be reviewed in Incedo.

Where is the services tab? (Services>authorization requests>additional info)

300

Your member moves outside of your radius and you need to send an email or complete form?

What is complete form in Incedo?

300

The submitter of an IR report.

Who is a CC?

300

The number of days a PCSP can be completed after the due date before plan dates have to be changed.

What is 30 days?

300

The spreadsheet you refer back to when you are not sure what a task requires for completion.

What is the CC Task Crosswalk?

300

Who to list on a PCSP if a member has no additional support.

What is the NAMI hotline or other mental health assistance?
400

DAILY DOUBLE!!! The minimum number of points a member needs to score to qualify for Tier IV.

What is 30 points?

400

The alleged perpetrator on an IR involving chemical restraint.

Who is the staff member?

400

When entering goals in a PCSP in Incedo, the type of barrier that automatically populates next to each goal.

What is transportation barrier? 

400

Someone who can void a task.

What is a supervisor?

400

The two things that must happen immediately after the following scenario: Angela tells you that CPS removed Sara from the home due to neglect.  You called CPS and they confirmed.

What are contact your supervisor and revoke all communication with GN?

500

The two forms needed when you make successful contact with a brand new member.

What are initial outreach and monthly contact?

500

The document description for an Initial Provider IR in Incedo.

What is Provider IR Initial?

500

The four main occasions when a PCSP update is required.

What are Post adopt/foster care placement, RTC admission, Tier IV, and provider changes?

500

How to show tasks only related to the current member in Incedo.

What is, select Member as the Entity, then select "Limit search to active member"?

500

The three reasons an Addendum is applicable for a member's PCSP.

What are HIV diagnosis, AIDS diagnosis, or substance abuse issues?