The Meaning of Empower
Empowering Personal Lives
Empowerment at JetBlue
Empowering BCRs
JetBlue Did What?
100
This is how you spell this breakout session topic.
What is E-M-P-O-W-E-R
100
The quote "Nobody can go back and start a new beginning, but anyone can start today and make a new ending" came from this author.
Who is Maria Robinson?
100
These are JetBlue's 5 Values.
What are Safety, Caring, Integrity, Passion, and Fun?
100
BCRs hold these with local Leadership and their local VC on a monthly basis. Hint: A recap of what was talked about should be written down and sent to the entire station.
What are local VC Meetings?
100
JetBlue founders had originally planned to name the airline _____ before deciding on JetBlue.
What is "Taxi"?
200
This is the first letter of our breakout session topic.
What is E?
200
"Open to possibilities, love what you do" was part of this list.
What is 8 Steps For Personal Empowerment?
200
Though also periodic, this questionnaire is released annually within the company, to ensure Crewmembers have the chance to voice their concerns, and share their opinion.
What is The SpeakUp Survey?
200
This is set up quarterly with Blue City Reps to allow them to voice their concerns to system-wide Leadership.
What are Quarterly Conference Calls?
200
This February 2007 winter storm is notably one of the largest fiascos in JetBlue history, and cost JetBlue roughly 30 million dollars.
What is the Valentines Day Massacre?
300
This gentleman is JetBlue's current CEO.
Who is Robin Hayes?
300
"Work quietly and let your success do the talking" is part of which step of Personal Empowerment?
What is "Focus On Who You Are"
300
This program gives us the opportunity to empower one another on a day to day basis by recognizing each other's hard work when we go above and beyond. (Sometimes it even comes with monetary gratitude!)
What is the LIFT program?
300
This document is found in Comply 365 and is used to define Airports’ work rules.
What is the ABBS (Airports Blue Book Supplement)?
300
In 2005, JetBlue won it's first "Highest in Customer Satisfaction Among Low Cost Carriers in North America" award from this prestigious group.
What is J.D. Power and Associates?
400
The amount of BlueCities that JetBlue currently operates in.
What is 102?
400
Empowerment means taking _____ of your finances, your career, your health and maybe even your love life.
What is control?
400
Though there are many ways to do so, this group is one of the most important components in ensuring our Crewmembers are always empowered and heard.
What is The Values Committee?
400
Going to a Regional Rep with an issue would mean you’re following this protocol properly.
What is Chain of Command?
400
In 2016, JetBlue entered into a bid war to purchase this airline, but inevitably was outbid.
What is Virgin America?
500
This is our newest BlueCity as of May 2018.
What is Minneapolis?
500
"Without failure you'd have nothing to improve upon" is an example of what Personal Empowerment Step?
What is "Embrace Imperfect Moments?"
500
This JetBlue initiative is committed to restoring strength and livelihood for both Crewmembers and citizens of this hurricane impacted island.
What is #100x35JetBlue?
500
This is a Blue City Reps best tool to reach Crewmembers. Whether it’s newsletters or face to face chats it helps us gain credibility amongst our peers.
What is Communication?
500
In July of 2007, JetBlue partnered with 20th Century Fox to become the "Official Airline of Springfield" for this movie.
What is "The Simpsons Movie"?