Emotional Intelligence
What are the two different types of relationships one has when it comes to emotional intelligence?
Interpersonal and Intrapersonal
This type of Motivation drives us to do things for tangible rewards or pressures, rather than for the fun of it.
Extrinsic Motivation
This is the process of organizing and planning how to divide your time between specific activities.
Time Management
What are two ways of communicating you can use to strengthen your communication skills at work?
Verbal and Non-verbal
This can help to explain why we have certain thoughts, why we perform certain behaviors and how they can make us feel.
The Cognitive Triangle
This occurs when we act without any obvious external rewards.
Intrinsic Motivation
This is who you are when no one is watching
Integrity
The Bcc (Blind Carbon Copy) field is used when?
It is a way of sending emails to multiple people without them knowing who else is getting the email.
Avoidance, Laughing, Attacking, or Silence can be responses to what?
Triggers
This gives you long term vision and short term motivation
Setting Goals
This is a belief that someone will or should achieve something.
Expectation
This is the ability to alter behavior in socially acceptable ways to match the context, circumstances, and people you encounter in social situations.
Code-Switching
What are the three types of problematic thoughts?
Permanent, Pervasive, Personal
This is everything that makes you who you are! Your personal experiences, talents, memories, and relationships that contribute to how people perceive you.
Personal Brand
Collaboration, Conflict Resolution, Roles and responsibilities, are all elements of what?
Teamwork
This should always be included in an email and it tells the recipient what the email is about.
Subject Line
This is a way to categorize emotional intelligence in a more general way.
The Six Seconds Approach: Know, Choose, Give
This involves sharing of information rather than giving advice and encourages reflection on the part of the employee.
Effective Feedback
This is an intentional act to exclude, judge, or treat unfairly solely because someone has one or more of these traits.
Discrimination
This is the action or process of interacting with others to exchange information and develop professional or social contacts.
Networking