Idioms/Expressions
What does "call back" mean?
Means to return a phone call.
Define "salary".
The money you earn for doing a job.
Name a Canadian symbol
Maple leaf, beaver, moose, Inukshuk, RCMP (Mountie)
Use the simple past to describe one thing you learned in this course.
I learned..
How would you politely ask for a day off at work? or How would you ask to use your vacation days?
I was wondering...
Can I take a personal day?
Am I able to take my vacation next month?
Can I use a sick day?
Am I able to use a personal day?
What does "hang on" mean?
To wait for a short time.
What is the definition of a "Canadian right"?
Is something you are legally allow to do or have.
Name one Canadian value.
Equality
Freedom
Democracy
Rule of Law
Peace
Compassion-Helping others in the community
Bilingualism
Multiculturalism (celebrating different cultures)
Taking responsibility for oneself and one’s family
Protecting and enjoying our heritage and environment
Is the phrasal verb "pick up" (answering a phone call) separable or inseparable?
Separable
What are the parts of an email?
Subject line
Greeting / Salutation
Small talk
Body (main message)
Request
Sign-off / Closing
Signature
What does "pet peeve" mean?
An annoying habit. In this course ,we learned about some telephone pet peeves, such as when someone calls during dinner.
What is the definition of the word: Reimbursement
To receive money for something you have already paid for.
The company offers reimbursement for work-related travel expenses, such as gas and parking.
How many provinces and territories are there in Canada?
10 provinces and 3 territories.
Create a grammatically correct question that you could ask your employer about your workplace benefits.
Do you offer health benefits to employees?
Does this job include paid vacation days?
May I ask how many vacation days I will have?
What benefits do employees get here?
When will new employees become eligible for benefits?
Name two telephone strategies we learned.
Repeat back or paraphrase what the other person said to confirm understanding.
Use a spelling alphabet (using words that stand for specific letters): My last name is Kast. That’s K as in key, A, S as in sorry.
Ask for repetition: Could you say that again?
What does "quit cold turkey" mean?
Stop something immediately and completely. You stop a bad habit suddenly.
She quit coffee cold turkey.
What is a "career" path?
The direction your working life follows.
She is taking extra courses to advance her career path in marketing
What is the Canadian Charter of Rights and Freedoms?
Use a modal verb to describe a right that your employer or you have as an employee in the Canadian workplace.
Hint: Should, Must, Can etc.
Think about the Labour Standards
My employer must pay me minimum wage.
I should use my vacation days.
Name two paid holidays in Nova Scotia.
New Year's Day
Nova Scotia Heritage Day
Good Friday
Canada Day
Labour Day
Christmas Day
What does it mean to "play phone tag"?
A situation in which two or more people repeatedly try to reach each other by phone but keep missing each other's calls, resulting in a back-and-forth exchange of voicemails or messages.
We've been playing phone tag for days, trying to schedule a meeting.
What does "comprehensive" mean?
Complete / covers everything
My workplace offers comprehensive benefits.
Name 3 Canadian rights/freedoms
Fundamental Freedoms: freedom of expression, freedom, belief, religion
Democratic Rights
Mobility Rights
Legal Rights
Equality Rights
Official Language Rights
Minority Language Education Rights
Correct the punctuation errors:
i have to finish the report by friday but my boss wont let me leave early
Correct sentence:
I have to finish the report by Friday, but my boss won’t let me leave early.
Based on Abdi's presentation:
When an employee is called in to work (an unscheduled shift) how many hours minimum do they have to be paid for?
Employee must be paid at least three hours at minimum wage rate