History
Policies
Sandals Foundation
Service DNA
Resort Knowledge
100

Sandals was founded in?

What is:

 1981.

100

Disclosure means?

What is:

 If you see something say something.

100

Sandals foundation was founded in what year?

What is:

 2009.

100

The Sandals Service why is?

What is:

 Creating Caribbean Moments

100

Sandals grande Antigua has ____ number of rooms?

What is:

 373.

200

Before Sandals the there was?

What is ATL.

200

In the use of image and likeness policy you are not allowed to?

What is:

 Claim any rights or financial claims to the pictures or videos you've agreed to take.

200

What are the areas the Sandals foundation focuses on?

What is:

 Community, Education, Environment.

200

Name the three pillars of Sandals Service.

What is:

 Consistent, Personalized, and Next Level.

200

Sandals Grande Antigua has how many Sides?

What is:

 2 Sides.

300

The first resort outside of Jamaica was in?

What Is:

 Antigua

300

The company would need to pay how much if they breach the Clear workspace policy

What is 30 million pounds.

300

Three strategic partners of the Sandals foundation?

What is:

American airlines, Sesame Street, Air Canada

300

Name the 5 E's.

What is:

 Eye Contact, Enthusiastic Greeting, Ear to Ear Smile, Engage, and Educate.

300

Sandals Grenada has three villages their names are?

What is:

 Italian, South Sea and Pink Gin village.

400

What is the name of the AC brand that started it all for Mr stewart?

What is:

Fedders.

400

What does Venza Provide?

What is:

Clear guidelines for protecting PII and strategies to protect both yourself and your company.

400

Sandals Foundation partners with this school?

What is:

 Cedar grove primary.

400

What does LEARN stand for?

What is:

Listen, Empathize, Apologize, Resolution, Next Steps.

400

What Resort in the SRI umbrella currently has the most rooms?

What is:

Beaches Turks and caicos.

500

What did Mr Gordon Butch Stewart study in University?

What is:

 Sales

500

What is the "Golden rule" in the social media policy.

What is:

Do not post anything that you would not be comfortable seeing quoted on a major news network, have to explain to your boss or justify to your mother.

500

What is the biggest event of the Sandals Foundation?

What is:

 The annual Christmas toy drive 

500

What are 5 always behaviors and their never alternative. 

What is:

 Make Eye Contact - Avoid Eye Contact or Roll Eyes

Greet Everyone with a smile- Frown or ignore someone.

Keep Conversations positive, genuine and professional- Overshare or Fraternize.

Take note and Share preferences.- Keep preferences to ourselves. 

Tailor each guest experience. - Treat people like a number.

Listen and Empathize. - Act inattentive or make excuses. 

Say "let me see how I can help". - Say "no" without a suggested alternative. 

Take ownership. - Blame someone else. 

Find answers and solutions. - Make the guest work. 

Show. - Point. 

500

By the year 1989 how many Sandals properties were established?

What is:

4 properties.