CCA
WHAT DOES CCA STAND FOR?
WHAT IS COMMUNITY CHOICE AGGREGATION
WHAT TYPE OF SUPPLY RATE DOES CENTRAL HUDSON OFFER?
WHAT IS A VARIABLE RATE
WHAT TYPE OF BILL WILL A URR CUSTOMER RECEIVE?
ONE BILL FOR DELIVERY FROM CENTRAL HUDSON AND SUPPLY FROM ESCO
WHAT DOES EDI STAND FOR?
WHAT IS KNOWN AS ELECTRONIC DATA INTERCHANGE
HOW MANY DROP REASONS CAN BE UTILIZED TO DROP AN ESCO?
WHAT ARE 7 DROP REASONS
WHAT IS THE TIME FRAME A CUSTOMER CAN OPT-OUT FROM A CCA WITH THE MUNICIPALITY?
WHAT IS 30 DAYS
WHAT TYPE OF SUPPLY RATE DOES AN ESCO OFFER?
WHAT IS A FIXED OR VARIABLE RATE
WHAT TYPE OF BILL WILL A DUAL CUSTOMER RECEIVE?
WHAT IS 2 BILLS 1 FOR DELIVERY FROM CENTRAL HUDSON AND 1 FROM SUPPLY FROM ESCO
EDI TRANSACTIONS ARE BETWEEN WHO?
BETWEEN CENTRAL HUDSON AND THE ESCO
WHAT IS THE FEE AND THE TIME FRAME FOR A SPECIAL READ ESCO DROP?
WHAT IS $20 IF CUSTOMER DOES NOT CALL IN READ AND 15-DAYS
WHAT IS THE TIME FRAME A CUSTOMER CAN STOP A PENDING CCA ENROLLMENT WITH CENTRAL HUDSON?
WHAT IS 1-2 BUSINESS DAYS
WHAT IS A VARIABLE SUPPLY RATE?
THE COST OF SUPPLY FOR ELECTRIC AND/OR NATURAL GAS THAT CAN CHANGE MONTHLY BASED ON MARKET PRICE
WHO WILL THE CUSTOMER REACH OUT TO WHEN DISPUTING SUPPLY CHARGES WITH A DUAL ESCO?
THE ESCO ITSELF
WHAT INFORMATION CAN AN EDI TRANSACTION PROVIDE?
EDI TRANSACTIONS ARE USED TO ENROLL/DROP/SWITCH CUSTOMERS AND/OR TO EXCHANGE CUSTOMER ACCOUNT HISTORY AND BILLING DATA.
WHAT IS THE MOST COMMONLY USED ESCO DROP REASON?
WHAT IS NEXT READ DATE
WHO IS ELIGIBLE FOR A CCA?
RESIDENTIAL CUSTOMERS AND SMALL COMMERCIAL CUSTOMERS (NON RESIDENTIAL)
WHAT IS A FIXED SUPPLY RATE?
A LOCKED IN SUPPLY RATE FOR ELECTRIC AND/OR NATURAL GAS
DUAL ESCO CUSTOMER NOT PAYING THEIR SUPPLY CHARGES WILL CENTRAL HUDSON DO A COLLECTION ACTIVITY?
NO CENTRAL HUDSON WILL ONLY DO COLLECTION ACTIVITY FOR DELIVERY CHARGES FOR A DUAL ESCO ACCOUNT
WHAT IS THE EDI LEAD TIME TO DROP ESCO GAS CUSTOMER?
WHAT IS 10 BUSINESS DAYS BEFORE THE NEXT BILL DATE.
WHICH 2 ESCO DROP REASONS GENERATE A PSC COMPLAINT?
WHAT IS SLAMMED RETURN TO CENTRAL HUDSON AND SLAMMED RETURN SWITCH MARKETERS
WHO ARE THE 6 TYPES OF CUSTOMERS NOT ELIGIBLE FOR CCA?
TIME OF USE CUSTOMERS
ESCO BLOCKED CUSTOMERS
CURRENTLY ENROLLED ESCO CUSTOMERS
DEMANDS CUSTOMERS
LOW INCOME CUSTOMERS
LARGE COMMERCIAL CUSTOMERS
ON WHAT PORTION OF A BILL CAN THE RATE CHANGE?
WHAT IS THE SUPPLY PORTION
WHAT TYPE OF COLLECTION ACTIVITY WILL CENTRAL HUDSON DO FOR A URR ESCO CUSTOMER?
THE TYPE OF COLLECTION ACTIVITY WILL BE FOR ALL CHARGES ON AN URR ACCOUNT
WHAT IS THE EDI LEAD TIME TO ENROLL AN ELECTRIC CUSTOMER WITH AN ESCO?
WHAT IS 5 BUSINESS DAYS BEFORE NEXT BILL (INCLUDES THE DAY THE ENROLLMENT IS SUBMITTED AND THE DATE BILL IS ISSUED)
CUSTOMER IS WITH AN ESCO AND WANTS TO STOP A PENDING ENROLLMENT WITH ANOTHER ESCO. WHAT DROP REASON SHOULD YOU USE?
WHAT IS REINSTATEMENT OR CANCEL DROP