True or false: Communication involves symbols, signs, and behaviors in addition to verbal exchanges.
What is true?
100
This section defines key terms that will be used in the report.
What is terminology?
100
This is a document included with an application or resume that details ones qualifications and experiences related to a specific job posting.
What is a job application cover letter?
100
This is the font size that resumes should aim to use.
What is size 10-14?
100
True or false: The closing is the least important part of a presentation because the speaker has already given the major information.
What is false?
200
Communication is defined as _____________ and interpreting information and meaning among individuals.
What is exchanging?
200
This section of the report explains a work-related issue and why it needs to be resolved.
What is the problem statement?
200
This is an electronic document that details changes in a work-related process
What is a procedural email?
200
These are three of the standard components of a resume.
What are identification, objective, career summary, qualifications, personal information, references, etc.?
200
These are the parts/steps of an effective and basic presentation.
What are an introduction, the body, and a closing?
300
This is one of the purposes of communication
What is to inform, persuade, or entertain?
300
This section of the report shows the aspects that the reporter used to evaluate the feasibility of each option.
What is the criteria section?
300
These are two types of interviews one might undergo.
What are structured, unstructured, stress, virtual, series, and/or phone?
300
This is one of the types of resumes discussed in this course.
What is targeted, chronological, or functional?
300
These are two things one should include in the body of a presentation.
What are support, statistics, quotes, anecdotes, jokes/humor, visuals, audience involvement?
400
These are factors that hinder communication.
What are interferences?
400
This is the section of the report that a CEO or high level personnel is most likely to read. It summarizes the essential elements and presents a brief overview of the entire report including conclusions/recommendations.
What is the executive summary?
400
These are two discriminatory factors of which an applicant should be aware.
What are nationality, religion, age, disability/health, marital status, parental status, and/or arrests/criminal records?
400
This is a supplement to a resume that is presented in digital format and includes past activities, projects, and accomplishments.
What is a professional portfolio?
400
These are three design guidelines for presentations.
What are limit visuals, limit slide content, use keywords, develop one main idea, use professional templates, use bullet points, etc.?
500
This is a form of technology that helps to reduce travel time and to increase work flexibility.
What is telecommuting?
500
This section details the research behind each proposed solution and weighs one against the other.
What is the evaluation of alternatives?
500
Other than resumes and application letters, these are two other types of employment messages.
What are follow-up messages, thank you messages, recommendation requests, job acceptance letters, resignation messages, and job refusal messages?
500
These are two things a person should research before applying for a job.
What are the job posting/requirements and oneself?
500
This is what one needs to establish or build with the audience during the introduction of a presentation.