Body Language
What does crossing your arms usually signal?
It can signal defensiveness, discomfort, or being closed off. Not being interested in the conversation.
Why is it important to use privacy settings?
Privacy settings help protect your personal information online.
What’s a good way to prioritize tasks?
Use a to-do list or planner to organize tasks by importance. Use Eisenhower Matrix.
What is a follow-up question?
A question that builds on what someone has already said to keep the conversation going.
What’s one way to show you’re listening?
Maintain eye contact and nod occasionally.
What does a smile typically indicate?
It usually indicates friendliness or positivity.
What information should you never post online?
Your real-time location, address, phone number, and sensitive personal details.
How can a planner help with time management?
It helps you keep track of deadlines and plan your time effectively.
What’s a follow-up question you could ask after someone says they had a great weekend?
"What did you do over the weekend?" or "What made it so great?"
How do you introduce yourself to someone new?
Say your name, offer a handshake (if appropriate), and ask their name.
Why is eye contact important in a conversation?
It shows you are paying attention and engaged.
How can you tell if a message sounds too formal?
The language may be very structured, and it might sound robotic or impersonal.
What is the Pomodoro Technique?
A time management method that helps people focus on tasks by breaking work into intervals with short breaks.
How can you tell if a follow-up question is appropriate?
It should relate to what the other person has said and not invade their privacy.
How would you say to politely end a conversation?
Say something like, "It was great talking to you. I need to go now, but I hope we can catch up again soon."
What does it mean if someone keeps looking at their phone during a conversation?
It can mean they are distracted or not fully engaged.
Why should you avoid sharing your location in real-time?
It can make you vulnerable to unwanted attention or danger.
What does it mean to "Eat the Frog"?
Complete the most difficult task first.
Why are follow-up questions important?
They show that you are listening and interested in what the other person is saying.
What should you do if you’re late for a meeting?
Apologize, explain briefly, and join the meeting quietly.
How can you tell if someone is uncomfortable in a conversation?
They may avoid eye contact, fidget, or lean away from you.
What should you do if you receive a suspicious message?
Don’t click any links, block the sender, and report the message.
How can you manage your time better when you feel overwhelmed?
Break tasks into smaller, manageable chunks and take regular breaks to avoid burnout.
What is the "Rule of Three" in a conversation?
If you have asked 3 questions and they have not engaged by asking one back, this might mean they aren't in a place to have the conversation at that time.
What’s the best way to apologize if you’ve made a mistake?
Acknowledge the mistake, express regret, and explain how you will avoid it in the future.