Wookie
Mistakes
Mistakes
How many networks connect all of the FedEx Office capabilities and are used to optimize the overall Print Operation of our business.
What are 3?
Extra 200 points if you can name all 3
These items are Mike and Donovan's biggest pet peeve's when coming into your store location on a scheduled visit.
Answers will vary...Hahahaha
This process is used by all TM in the store to interact with customers. It has 3 parts and can now be used to "bring your whole self to work". No more robotic phrases here.
What is the 3Cs Consultation Model?
This percentage will represent the total amount of print recovery on the FiRE dashboard ranking for FY23
What is 50%
This amount of money represents the profit made by Print for Canva in just 3 months of being turned on in our retail stores.
What is over $1 Million Dollars
This is the amount of profit or savings that we can expect if we realign the transportation, manufacturing, and retail networks of our business
What is 5.3 Million?
This policy and visual aid ensures that all FXO TM are compliant and represent the brand consistently in appearance. There is a section for DM/SM, AM, and TM included in the policy.
What is the Dress Code Policy?
This industry is expected to be a 78.9 Billion Dollar Market in 2022. It should grow upwards of 3.3% to 14.8% in most categories.
What is Print?
This Metric is being removed from SQI in FY23
What is AFTPU?
What are Speed, Quality, and Price?
This part of the network is used to complete over threshold or complex print orders that are narrow format.
(NFC) Network Fulfillment Center
Extra 400 points if you can tell us the node #
This item assists all TMs to properly QC a job and bin it correctly to protect branding standards. It is a valuable visual aid and can assist with training new TM as well when they are unsure of the process. It was recently updated on 04.04.22
What is the Packaging Standards Quick Reference?
These 3 terms define the reason that print is important to FedEx Office...Print is
What are...
Tangible, Credible, Enhancing
This metric will be our #1 focus on KPI in FY23 to "Own Outstanding" per our Managing Director (MD)
CXI - Our Delighted vs Disappointed score
This is a website where one can find different products available from multiple vendors, shops or people showcased on the same platform. For example: eBay, Amazon, Etsy & Walmart.
What is a Marketplace?
This is the minimum number of B/W & Color impressions that a Full Capability store location can share to the Manufacturing Network per job.
B/W = 5k & Color = 2,500 impressions
This group helps to assist store managers and teams to solve problems and any issues pertaining to emergency services, water intrusion, and HVAC issues.
Facility Source - Call from the phone wrap
*07 or 866-757-7876
After clocking in, TM should check this resource as the first item of business to start their shift, and before they clock out at the end of the day they should add information to this resource. It should be the first and last thing they do on EVERY SHIFT.
What is "The Daily Shift Communication Log"
This tool should be used to retain coaching and recognition conversations between TM and members of management for the purposes of HR communication
Performance and Attendance Calendar
This set of rules allows computer systems to interact with each other, allows businesses to send consistent, repeatable orders to FedEx Office faster than any other method, and Opens Doors to new Opportunities.
What is an (API) Application Programmer Interface?
These store designations make up the standards for thresholds & standardized turn times
Full and Limited Capability (PUD and Ship To)
This guide helps you to keep your store well organized and up to branding standards while following SOP. It will also ensure that you have a successful DM and Executive Visit.
What is the Clean Sweep Guide?
This system is the software that enables FedEx Office the ability to evaluate a customer’s digital file to ensure it is print ready, reduce costly printing errors, and save time. It enables team members the ability to diagnose potential problems that could cause production issues, ensure proper file setup, enhance files, and enables proper order entry to accurately capture print revenue.
What is (PPA) Pre Production Assistant
Han Solo claims that his ship the Millennium Falcon can make the Kessel Run in this amount of time
What is Less than 12 parsecs
This is the email to contact when TM have questions or concerns regarding Print for Canva Orders.
What is fxo.productsupport@fedex.com