Engineering Metrics
Metric that measures how quickly a team completes work.
What is velocity?
Communication platforms engineers use for real-time collaboration across teams and incidents.
What is Slack/Teams?
Their Primary Objective: Ship high‑quality software predictably and efficiently while growing a strong engineering organization
Who is a VP of Engineering?
Agile teams often work in these short, iterative cycles.
What is a sprint?
This shows the number of bugs or errors in the system over time.
What is bug/defect rate?
Internal documentation hub where teams store technical knowledge, runbooks, and project notes.
What is Confluence?
Person responsible for writing code and fixing bugs.
Who is a software engineer / developer?
Measures how long it takes from when work is requested until it’s delivered to production, end to end.
What is lead time?
Engineers track this to ensure the system is always available to users.
What is system uptime / reliability?
AI-powered coding assistant engineers use to write and edit code faster.
What is Cursor/Windsurf/Claude Code?
Responsible for long-term technology strategy, architecture, and making sure the tech foundation can scale with the business.
Who is the CTO?
This metric tracks how many work items (tickets, stories) a team finishes in a given time period, such as a sprint.
What is throughput?
Average time it takes to fix an issue after it’s reported.
What is mean time to resolution (MTTR)?
Engineers use this tool to track tickets, bugs, and sprint work.
What is Jira?
This leader manages multiple engineering teams, sets priorities across them, and is accountable for delivery against a larger area of the roadmap.
Who is a director of engineering?
Measures how long it takes from when engineers start working on a ticket until it’s completed, ignoring time it sat in the backlog.
What is cycle time?
How much of the team’s available time is spent on productive engineering work.
What is team capacity / resource utilization?
Platform used for version control where engineers store and collaborate on code.
What is Github?
This person leads a small team of engineers, runs standups, manages sprint commitments, and is responsible for shipping on time with good quality.
Who is an engineering manager?
This metric tells leaders how often releases cause problems, by tracking the percentage of deployments that result in incidents, rollbacks, or hotfixes.
What is change failure rate?