Public Speaking
What does Poise mean?
calm and confident
What does “seek first to understand, then to be understood” mean in your own words?
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What is THE MOST important skill needed for good quality conversations?
Real, genuine, and curious listening
What sport did the "like-uhmm-like-uhhmm-like uhhmm" guy play?
football
What is the main focus of The Social Dilemma?
The dangers of social media and how tech companies manipulate users for profit.
Hook or opener
What is the difference between mirroring and mocking?
What 3 things are needed to make a conversation a "crucial" conversation?
high stakes, opposing opinions, high emotions
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What does the phrase “if you're not paying for the product, you are the product” mean in the context of the film?
Users are the commodity being sold to advertisers, as platforms profit from their attention and behavior data.
There are 3 types of gestures. What are they?
Facial, Hand, Body
"People don't ______ how much you _____ until they _____ how much you ______"
People don't care how much you know until they know how much you care.
What does it mean to reciprocate in conversations?
Sometimes called serving and returning, it's the act of exchanging back and forth. When someone asks you a question, you answer and then ask them the same (or similar) question back
If you are 15 years old and spend 4 hours daily on screens, how much of your awake-lifetime will be spent on a screen?
16 years
What does the film say about how fake news spreads compared to real news?
Fake news spreads up to 6x faster and more widely than real news because it's more engaging and emotionally charged.
PVLEGS?
Poise, Voice, Life, Eye Contact, Gestures, Speed
What is “empathetic listening” and how is it different from regular listening?
Putting yourself in their shoes. Trying to feel the way they feel. Understanding everyone is usually trying their best and that most people are fighting their own battles.
What does FORD stand for?
Family, Occupation, Recreation, Dreams
What are the four points you need to remember to give good feedback?
1. Micro yes 2. Data points 3. Show impact 4. Ask Questions
According to the film, what impact has social media had on teen mental health since around 2011?
Increased rates of depression, anxiety, and suicide among teens—especially girls.
ACOVA?
Audience, Content, Organization, Visual Aids, Appearance.
List and describe at least two “poor listening styles” mentioned in the book.
(Examples: spacing out, pretend listening, selective listening, word listening, self-centered listening)
What is lag time? And why is it important to avoid with crucial conversations?
The amount of time in between when you experience a problem and when you talk about it. The longer you wait to talk it out, the more unhealthy and fragile it becomes.
What is the difference between misinformation, disinformation, and malinformation?
Misinformation: false info that spreads regardless of intent.
Disinformation: false information that is created to manipulate, harm, or mislead.
Malinformation: false information that is based on fact, but is taken out of context to manipulate, harm, or mislead.
What concern do former tech insiders express about artificial intelligence in the film?
That AI knows how to manipulate human behavior better than we understand ourselves, and it's not under human control.