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False Cognates
Tenses
Idioms
Random
Customer Service
100
A place where books are sold is a...
Bookstore
100
Give 2 uses of the present tense
To tell facts, habits, general truths...
100
Use "It's a piece of cake" if you want to refer to something that is ...
Easy to do
100
What country is bigger the US or China?
China
100
Answer phone calls to meet the ____ of customers
Needs
200
TRUE or False - Use "introduce" to refer to the action of putting something inside something else
False - The correct word is Insert
200
What is the structure of the tenses in past perfect and present perfect?
past perfect- subject+had+verb in past participle present perfect- s+have/has+ v. in p.p
200
To "Beat around the bush" is when...
You want to avoid saying what you mean, usually because it is uncomfortable
200
USA # of states & Independence Day
50, 4th of July
200
Keep to your delivery dates in order to get...
Repeat business
300
True or False: I have been feeling very tired ultimately
False- Ultimately is finally not recently
300
Give the main use of the tense in present continuous and the structure
Use: For something that is happening at the moment Structure: s+am/is/are+ verb- ing
300
What does "over the hill" refer to?
When you are too old to do something as well as you used to
300
What is the best benefit you receive from your company and why?
:)
300
What is one way to listen to your customers?
Conduct surveys
400
True or False? Assist: To go to an event, a place ...
False- Assist is to help, the correct term is Attend
400
Give one example for each: Past/Present/Future continuous
It can vary
400
If you say that a person is "no spring chicken" it means that...
he/she is not young anymore
400
Leading imported beer brand in the U.S in 2016 A.) Tecate B.) Heineken C.) Corona Extra
C.) Corona Extra (Grupo Modelo)
400
Why is it important to deal with complaints?
To have satisfied customers and get more business
500
True or False? Actually: At the present time; now
False- Actually is "as an actual or existing fact", the correct word is Currently
500
Use warehouse and suppliers in one sentence using past simple.
It can vary
500
Give an example using this idiom: "Go on a wild goose chase"
Go on a wild goose chase- to do something pointless or very complex
500
Supply chain is...
The series of processes and companies involved in making and selling a product
500
How do you encourage customer loyalty?
By giving them something extra