NextGen
Policy & Procedures
Care Plan
Assessments
Dress Code
100

EHR

What is Electronic Health Record?

100

You get two of these in the course of an 8 hour shift

What is a 10 minute break?


100

Care Plan problems should be described from this perspective.

What is in the patient's own words? (Using actual quotation)

100

BHHA

What is Behavioral Health Home Assessment?

100

Open toed shoes at a health clinic 

What is not allowed at a WSH Health Center?

200

This is the number of hours an encounter will remain open before it is locked.

What is 72 hours?

200

This is where you start your work day.

Where is at your desk at White Rock?

200

The minimum and maximum number of Goals recommended for each Care Plan

What are 1 (minimum) and 4 (maximum)?

200

This is the section of the BHHA that focuses on trauma.

What is the ACES (Adverse Childhood Experience) section?

200

logos & sweat clothes 

What is not allowed to be worn at any time with WSH?

300

Also known as the MediCal ID number.

What is the BIC (Benefits Identification Card) number or CIN (MediCal Client Identification Number)?

300

We help each other be ________, not _______

What is "right" not "wrong?"

300

The ECM code for Care Plan Updates

What is ECMCPUP?

300

This is where the BHHA is scanned into NextGen.

What is into the "Assessments" folder, under the BHHA tab?

300

Shoes without backs or flip flops

What shoes are not allowed to be worn at WSH?

400

Encounter dates and units in NextGen should match those listed here.

What is the Case Manager's Patient List?

400

This is the rule that dictates how early you can clock in for your shift.

What is the 7-minute rule?

400

The patient is not making progress towards goal, the next step is to do this.

What is reevaluate the goal?

400

The Initial Assessment, as well as the Behavioral Health Home Assessment, are the keys to this program component.

What is the patient Care Plan?

400

Jeans with rips or tears or stains

What jeans are inappropriate for casual ECM work attire?

500

You have forgotten to open an encounter for a service you provided.  This is what to do.

What is to create a late entry?

500

Attempts to reach your established patient must include this prior to disenrollment

What are a minimum of 5 total attempts including each of the following: phone calls, letter and door knock?

500

S.M.A.R.T.

What are:

Specific, Measurable, Achievable, Realistic and Timely

500

These are 3 examples of medical and/or mental health challenges that qualify the patient for ECM services.

What are Substance Use Disorder (SUD), Serious Mental Illness (SMI), Major Depressive Disorder, Bipolar Disorder, Psychotic Disorders (including Schizophrenia), Asthma, Hypertension, Diabetes, COPD (Chronic Obstructive Coronary Disease), Dementia, Traumatic Brain Injury (TBI), CHF (Congestive Heart Failure), History of Stroke or Heart Attack, Chronic Liver Disease and Chronic Kidney Disease, Coronary Artery Disease?

500

WellSpace Health T-shirt

What is allowed to be worn any day at WSH?