Trauma
Community Violence
Conflict Resolution
De-Escalation
Communication Skills
100

What is trauma?

What is Trauma is an emotional and physical response to a very scary, dangerous, or harmful event that breaks a person's sense of safety

100

What is community violence?

What is community violence is exposure to intentional acts of interpersonal violence committed in public areas by individuals who are not intimately related to the victim.

100

What is conflict resolution?

Conflict resolution is the formal or informal process of addressing a disagreement and reaching a peaceful solution

100

What are de-escalation skills?

What is techniques used to calm tense situations, reduce emotional distress, and prevent aggression 

100

What is assertiveness?

Assertiveness is the clear, honest, and direct communication of your needs, feelings, and boundaries while respecting the rights and opinions of others.

200

What are some types of trauma? Name 3.

What is 

Physical Abuse

Sexual Abuse

Domestic Violence

Traumatic Grief

Community Violence

Natural Disasters

Medical Procedures

200

What are the types of community violence? Name three

What is bullying, fights among gangs and other groups, shootings in public areas such as schools and communities, civil wars in foreign countries or “war-like” conditions in US cities, spontaneous or terrorist attacks)

200

What are some conflict resolution strategies?

What is

Active listening

Using I statements

Collaborative Problem Solving

Taking at time out

200

What is something to be mindful of to ensure you are not sending off the wrong message? 

What is Body Language

200

What is passive communication?

Passive: Hiding true feelings, avoiding conflict, and agreeing with others to keep the peace.

300

What do you do when you cannot resolve conflict?

agree to disagree


take a physical break

Let go of the need for closure

300
What should we be aware of in regard to our verbal communication?

Lower our voice

Validate Feelings

Keep it simple

300

What is passive aggressive communication?

Passive-Aggressive: Seeming fine on the outside, but acting out anger or frustration in hidden ways.

400

What do you do if you are in an unsafe situation?

Walk away

Get to a safe place

Call 911 if there is an emergency

Tell a safe adult

400

What are examples of positive body language?

Give Space

Stand at an angle

open posture

400

What is assertive communication?

Assertive: Speaking up clearly and honestly while still respecting other people.