What does the first step in the development planning process involve?
Identifying development needs.
100
Who is a formal educational program designed for?
Employees or potential new hires.
100
What is the Myers-Briggs Type Indicator?
A psychological test for employee development.
100
How does a 360 degree feedback system help evaluate a companies employees?
Employees behaviours or skills are evaluated not only by subordinates but also by peers, customers, bosses and employees themselves which helps to gain a better understanding of an individuals skills and abilities.
100
What is one type of interpersonal relationship that we discussed today?
Mentorship, coach, role model.
200
Who takes on a companies responsibility to develop it's employees?
The manager.
200
Can formal educational programs involve lectures?
Yes.
200
How many questions are asked during the Myer-Briggs-Type Indicator?
100 questions.
200
What do the results help revile for managers?
How self-evaluations differ from evaluations from other raters.
200
What is a protégé?
A less experienced employee whom is mentored by a more experienced employee.
300
Who should follow-up on the progress made during the development process?
The manager.
300
What is one of the three most important topics in executive educational programs?
Leadership, entrepreneurship, and e-business.
300
What are some potential weaknesses of ISTJs? Just one is fine.
Unexpected opportunities, appearing too task-orientated or impersonal to colleagues, and being overly quick to make decisions.
300
Who is the 360 degree feedback system supposed to help develop?
Managers and employees.
300
What is one difference between career support and psychosocial support?
Career support is more oriented towards gaining experience from others with higher superiority in your field of work. While psychosocial support is gained from those closest to you in your work atmosphere from whom you work with on a day to day basis.
400
What is the result of managers utilizing the performance management process when attempting to develop their employees?
The development planning process occurs in a effective and efficient manner.
400
Who can offer a formal educational program outside the organization itself?
Schools and consultants.
400
Does the Myers-Briggs-Type-Indicator focus on behaviours or demographics/culture or all three of these influences?
Behavioural influences.
400
What is a potential problem of 360 degree feedback?
Various types of biases and time demands have an effect on evaluation completion, confidentiality isn’t utilized, having to pay a facilitator to interpret the results and a lack of result changes made based on the results.
400
What is one reason that mentorship programs fail?
Different communication styles and different personality styles between mentor and mentor.
500
What is the last stage of the development planning process?
Establishing a timetable for development.
500
Can formal educational programs involve meeting with customers?
Yes.
500
What is the Myers-Briggs-Type-Indicator used to help understand (2 of 5 required)?
Communication, motivation, teamwork, work styles and leadership.
500
What is the main benefit of 360 degree feedback?
Comparability because now we can collect multiple perspectives on a persons performance.
500
What are 2 of the 5 personal characteristics that every good coach should possess?
Empathetic, tough, practical, interested in helping others do better, and self-confident.