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Products, Solutions and More....
What's Happening in SERVICES
What do you really know?
It's the "COLUMN" Way
All about Partners
100
…I was originally called Tideway.
What is ADDM (Atrium Discovery and Dependency Mapping)
100
I am taking over Mike Zielinski role on the east coast
Who is Matt Maichuck?
100
The Information Technology Infrastructure Library
What does ITIL stand for?
100
When you need the big cheese in process work, it’s the name you must know…
Who is Pat Musto?
100
A software solution that provides 80% of the functionality at 20% of the costs VS its competitors.
What is Jaspersoft?
200
When you visit a “new-to-you” company location, I can be your IT guide…
What is MyIT?
200
Elliot Karash
Who is the Service Assurance Lead?
200
Request & Support, Provision and Configure, Monitor and Operate, Plan & Govern, Integrate & Orchestrate
What are the 5 components of BSM?
200
11 consultants on this Column consulting team
How many Full-Time Consultants on the BI team?
200
I am a control freak that can see for miles and miles, right into your desktop files…
Who is Bomgar?
300
Like the family watchdog, I learn the patterns of the IT household…
What is BPPM/Proactivenet
300
Caterpillar, Duke Energy, Baxter Healthcare, Devry, Luxotica , NYPD
Who are Column Managed Services Customers?
300
Infor, Dovetail, PeopleSoft, Oracle
Who are competitors of Column Case Management?
300
Just like back in kindergarten.... Connecting the dots is my thing.
What is the Case Relationship Viewer?
300
Software which allows organizations to support continuous improvement efforts across ITSM, IT Asset Management, IT, and IT Risk Management
What is Blazent Software Management?
400
Data in CMDB is not Valid
What is the most common issue with Data in CMDB?
400
Pfizer, CSC, Excellis, QTS, Telstra, NBC, LDS
What are some companies that have had Cloud projects/services from Column?
400
85% of their customers haven’t seen an upgrade in at least three years. They claim that regular updates are good, but a lot of their clients never see the light.
Who is Service Now?
400
DJJ and A21
What customers have Column Investigative Case SAAS today?
400
When your disk drive array gets RAIDed, I can help you out of the crash…
What is Sentry Software?
500
Sentinel
What Column solution is a key component of Managed Services?
500
Jasper, BMC Reporting and Analytics and Business objects…
What are the BI solutions does Column Support?
500
Self Service, Proactive SLA Management, Business Process Management, Business Intelligence, Collaborative Case Management, Knowledgebase (listed in the Column Case Management Overview slides)
What are the 6 core functions provided by Case Management ?
500
Human Resources, Investigative, Customer Service and Support
What are the primary applications for Case Management?
500
VP Worldwide Channels at BMC Software
Who is Brian Marvin?