What is Tools, Rough Plumbing, Rough Electrical and Fashion Plumbing (only on faucets)
100
Your store is going through an internal audit and currently completing the safety section. What NEW item are they going to look at this year?
What is...The DSR.
They will now look to ensure that the last 7 days of DSRs have been completed and maintained. They will also validate that the previous Day’s DSR findings were noted and visually check to verify items are corrected
100
What percentage of theft is internally driven?
What is...40%
100
Who is the newly appointed Director of Investigaitons?
Who is Dave Roberts
100
An employee purchase can be made at any register with the exception of...?
What is self check out
200
Tools over what dollar amount must be banded?
What is $99 and up
200
The new CFL/CCFL bulb program has been rolled out. If you are the person that manages this process then what is your job title?
What is...FSA
200
A farmer has 20 sheep...all but 8 die. How many do you have left?
What is...8. All but 8 died
200
What is the time frame after you make an apprehension to get the case file to the regional office?
What is... 72 hours.
200
What dollar amount must be met in order to file a damage claim from the FDC truck.
What is...$100
300
On 3/02 the Tuesday Topic covered the Lumber and Building Materials February task summary. What 3 tasks did you complete for February concerning Lumber and Building Materials?
What is
FEBRUARY TASK SUMMARY:
1. Daily Shrink Pocket Card Execution & Weekly Department Walkthru
2. Review 3.4 daily for low dollar & low quantity sales on commercial sales registers / transactions
3. 30 minutes / 1 Hour of dedicated CCTV surveillance per day
300
What was the presidents name in 1974?
What is...Barack Obama. His name was still Barack Obama in 1974
300
What is the most interviewed case type (internal)?
What is FOP8 cases
300
You have observed all five elements on a credit transaction that appears fraudulent. You contact the customer and confirm it is a fraudlent transaction. The customer is willing to prosecute. What must you do prior to making the detention?
What is...You must gain approval from one of the following people
1. Mgr of Corporate Credit Card Fraud
2. Mgr of Corporate Investigations
3. Director of Investigations
4. RLPD
5. DLPD
300
A cash pick up at the register is required at what dollar amount?
What is...$1400
400
What Genesis Screen will allow for a review of all current ON Hand and any scheduled incoming PO and quantity?
What is...6.13?
400
The CPR training has rolled out. Who needs to be certified?
Store Manager
Ops Manager
LP
FSA (volunteer)
400
What LP focuses help prevent internal dishonesty? Name 3.
What is...Delivery Truck Audits, Item Level, Rejected, Refund Verifications, Night stocking review...etc
400
What are the changes to the pursuit policy?
What is...You may not pursue beyond the canopy or sidewalk area
400
When a cash shortage is over this dollar amount the AOM must be contacted?
What is...$100
500
Throughout the year there are four things that will hit your inventory shrink line. Name them.
What is...accruals, stolen, previous inventory adjustments, and Physical Inventory.
500
With the new changes to general liability incident investigaitons, how long does the LP or LP Mentor have to complete the QA?
What is within 48 hours.
500
You are working a red file. Your ALPM has sent you the employee purchase history. How do you research this report? Give 2 action items
What is...Look at CC transactions, SVC purchases.
500
You are in the proccess of apprehending a shoplifter, and they drop all the product and run into the parking lot. How far can you pursue them?
What is...You cannot pursue this shoplifter since they have dropped all the product.
500
What dollar amount for replacement parts purchase orders must have store or ops managers approval?