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Debit Card
Bill Pay
Account Maintenance
Client Central
Director
100
3000
What is A business debit card POS limit?
100
4 business days
What is the processing time of a bill payment check?
100
2 initials on change form
What is how many people must sign an activation form?
100
ALM 5
What is logo for Redneck?
100
ON US Check Images
What is the ability to look at check images debited from a customer's account with us?
200
7-10 business days
What is How long does it take to receive a debit card or pin?
200
50 cents
What is the amount of a bill pay after the first 10?
200
Inactive
What is the state an account will go after 3 months of no activity?
200
Account not on CAF
What is a reason to call client central?
200
EOY System Notices
What is the place in director to find 1099's?
300
1%
What is the amount Visa charges on international transactions?
300
Pop Money
What is the processing of sending money using text messages or emails to other recipient's.
300
Dormant
What is the state an account will go after 6 months of no activity?
300
Research and Adjustment
What is the place you look for errors on denied transactions?
300
Quarterly
What is How often are statements cut for dormant/inactive accounts?
400
Order new card and advance expiration date
What is the type of card ordered with the same number due to damage?
400
Error code 5200
What is the error given when bill pay customers can't log in and their social security number is missing from connect 3?
400
Marriage License, Social security card, divorce decree
What is the documentation to change a customer's last name?
400
Enfact
What is the ability to let traveling customer's transactions be approved without fraud alerts?
400
Sherry ext. 2312
What is number you call for Evantage Non-Post items?
500
1 person
What is the number or people that are allowed on a card?
500
Single Check
What is a bill payment check called that is debited from the account before the check is cashed?
500
Hold CTRL when clicking the login button
What is how to disable the pop-up blocker temporarily?
500
Case Tracker
What is the ability to name off transactions to a customer to see if they are fraud or not in the case that their card has been captured/restricted?
500
Render Documents
What is the process you must complete through director if a customer cannot see his/her statements online?