Show:
Intro to Local Listings
Ordering flow/Verification/Review
Abuse
Tools
100
Name the different products in Local Listings
Basic, Enhanced and Yahoo Local works
100
Which of the following cannot be added in basic and can be incorporated in enhanced listing? - hours of operation - company slogan - business description - upto ten images - year of business establishment
company slogan, business description & upto ten images
100
What are the 3 components of Abuse in Yahoo Local?
Review spam Inappropriate images Listing spam
100
Which are the 3 tools available for handling queries on local listing?
Shelob Hotrod & SBS
200
What are the charges to have a basic listing?
this is free of cost
200
When is verification omitted?
when an existing Basic Listing that is already tied to a Marketing Dashboard is edited or when customer has signed up for Enhanced Listing
200
Can a spam review post be removed from the business owner?
No
200
What does Temp DB indicate in the shelob tool?
information submitted by the customer is still pending review
300
How many categories can a business owner include in basic listings?
upto 5
300
What is the turn around time for reviewing basic listings?
upto 40 business days
300
How can a business owner request for a spam review to be removed?
by clicking on report abuse link
300
What does the url section in more details link in shelob indicate?
the web site URL as it appears on the customer’s listing
400
We provide chat support for Enhanced listing. True or False
False
400
Choosing ____________________ will suppress the business information in Yahoo! Local
Online-Only Business
400
There are a few categories for which the customers cannot write reviews. True or False
True
400
What does 'BIZSUBMIT_FREE' mean in the hot rod tool?
Basic account submitted through the Yahoo! Local signup pages
500
Can a business owner provide facebook URL in basic listing?
Yes
500
For 'NO_LOCAL_LOCATION" declined code, what kind of declined message is sent?
soft
500
Which category of Absue does posting multiple reviews on owner's profile to increase their ranking fall into?
Review spam
500
What does 'YSBSUBMIT_PAID' mean in hotrod tool?
Enhanced account submitted through the Marketing Dashboard signup pages