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Personal and task Analysis
Pgs. 281-284
Training Methods
Pgs. 296-314
Managing Workforce Diversity
Pgs. 325-332
Misc. Items
Syllabus
Socialization and Orientation
Pgs. 333-337
100
Refers to the employees' knowledge, skill, ability, and attitudes.
What is person characteristics?
100
Training methods in which trainees are passive recipents of information.
What are Presentation Methods?
100
Training designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce.
What is diversity training?
100
Points you will receive for participating in jeopardy
What is 5 points?
100
The process used to transform new employees into effective company members
What is organizational socialization?
200
The information employees receive while they are performing.
What is feedback
200
Used by geographically dispersed companies to provide information about new products, policies, or procedures as well as skills training and expert lectures to field locations.
What is Distance Learning?
200
Focus on changing the organizational policies and individual behaviors that inhibit employeeds personal growth and productivity.
What are Behavior Based Programs?
200
Analysis of Human Resource system; interrelationship of policy areas such as staffing, development, and utilization
What is Human Resource Management?
200
These are the three phases of socialization
What are anticipatory socialization, encounter phase, and settling-in phase?
300
Select the job to be analyzed, develop a preliminary list of tasks performed on the job, validate or confirm the preliminary list of tasks, and I identify the knowledge, skills, or abilities necessary to successfully perform each task.
What are the steps in task analysis?
300
New or inexperienced employees learning through observing peers or managers performing the job or trying to imitate their behavior.
What is On-the-Job Training(OJT)?
300
A behavior based diversity program that sends employees into communities where they interact with persons from different cultures, races, and nationalities.
What is Cultural Immersion?
300
1. The environment of Human Resource Management 2. Acquisition and preparation of Human Resource 3. Development and Assessment of Human Resource 4. Compensation of Human Resource 5. Labor Relations and Employee relations 6. Special Topics in Human Resource Management
What are the Course Objectives?
300
The phase of socialization when an employee begins a new job, in which the company provides training, challenging work, and orientation, thus reducing shock and surprise
What is the encounter phase?
400
Any changes in job or current performance levels, needs improvements or employees must complete new tasks.
What is a potential indicator or the need of training?
400
An action training program that provides employees with defect-reducing tools to cut costs and certifies employees as green belts, champions, or black belts.
What is Six Sigma Training?
400
Increasing evidence shows that attitude awareness programs are ineffective and that one-time diversity training programs are unlikely to succeed. True or False?
What is True
400
-Give an impromptu presentation in class -Organize a study session -Help another team with their service project
What are individual service activities?
400
The orientation process for newly hired managers that gives them an introduction to the work they will be supervising and an understanding of the culture and operations of the entire company
What is onboarding?
500
Personal characteristics, input, output, consequences, and feedback.
What are the factors that influence employee performance and learning?
500
Still remains the most frequently used training method
What is Instructional Led Classroom Instruction?
500
3 Key Components of Effective Managing Diversity Programs
What is Top Management Support, Recruitment and Hiring, Identifying and Developing Talent, Employee Support, Ensuring Fair Treatment, Holding Managers Accountable, and Improving Relationships with External Stakeholders.
500
1. Ask questions 2. Work on Assignments early 3. Get help 4. Talk to me
What are the keys to success in this class?
500
IBM uses this program to help new hires learn about corporate culture and business by having their avatars attend meetings, watch presentations, and interact with other avatars in a virtual IBM community
What is Second Life?