Attendance
Dress Code
Floor Policy
Call Focus
Misc
100
Allows you to take an emergency day off without dropping under 40 hours.
What is PTO benefit?
100
Cannot be worn on your head unless it is for religious purposes
What is a head scarf?
100
If it rings, you might be in jeopardy
What is a cell phone?
100
This is allowed, but should be put aside when a call comes in.
What is reading a book?
100
This is affected by bathroom breaks, being late from breaks, or clocking in and not logging into your station.
What is productivity?
200
Something you get when you are 1 to 15 minutes late for your shift or lunch.
What is a tardy?
200
Even though it may have your favorite team on it, it is not allowed in the building.
What is a hat?
200
These "ZZZ" can be a real problem.
What is sleeping
200
Doing this with your neighbor when a call comes in counts against call focus.
What is talking on a call?
200
This is calculated by your monitor scores.
What is quality?
300
The earliest you can clock in for your shift
What is 5 minutes?
300
Michael Jordan wore them, but they cannot be worn here.
What are basketball shorts.
300
Similar to a library, doing this too loud is frowned upon.
What is talking too loud?
300
This is affected by whether or not you are following rules on the floor.
What is decorum?
400
Something that you are not allowed to do when you are on your break.
What is leaving on your breaks?
400
This form of pants must be worn with a top that covers your bottom.
What are tights?
400
What is peppermint?
What is the only thing that is allowed to be consumed on the relay floor?
400
The term that means that your posture is correct.
What is ergonomics?
400
Something that should be locked at all times.
What are lockers?
500
If you arrive late and leave early, you will be pointed ____.
What is twice?
500
This should cover your shoulders or be worn with something on top of it.
What is a sleeveless shirt?
500
What is the only liquid that is allowed on the relay floor?
What is water?
500
This is broken when you discuss the call with your neighbor.
What is confidentiality?
500
Deborah, Lashonda, Lori, Rod, Belinda, Gheri, Jessica, Savarrah, & Ranesha
Who is the admin staff?