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When to contact the office
Exchanging anything
Correct documentation
In home etiquette
Bonus
100
Calling the office if you haven't receive a call regarding leaving your shift at your scheduled time
What is your relief is more than 15 minuets late
100
Never accepting this from a client!!
What is money or credit cards for shopping.
100
Use odometer reading for every specific destination
What is calculating and documenting mileage.
100
Always refrain from this use, see your supervisor for client live in shifts
What is using your cell phone.
100
Clock out code 3255
What is 12 hour sleep shift.
200
A 5 hour minimum
What is notifying the office when calling out.
200
Do not give this out, if the family asks why state it is against our policy.
What is giving out personal information...ie phone number, address.
200
Writing at the table when applicable
What is best place in the home for documentation.
200
Only doing this when your client has a written consent on file.
What is cutting nails, giving medication, or cutting hair.
200
Clock out code 3211
What is 24 hour shift.
300
We do not prohibit but discourage. If you receive this have your client and yourself contact the office.
What is receiving a gift.
300
Discussing this is NEVER okay
What is payrate
300
Filling this out when an incident happens.
What is an incident report.
300
The client should be asked the value of their home or belongings when
What is never
300
What clock out code is 3210
What is hourly
400
Ask your client to contact the office for these changes
What is scheduling change requests.
400
It is okay to do this if your client insists you have this with them.
What is a meal.
400
Documenting thoroughly and contacting your supervisor is expected when this occurs.
What is any changes with your client.
400
These should be worn at all times while on shift.
What is appropriate foot attire.
400
Professionalism, consistency, integrity, compassion and quality.
What is MSHC Core Values.
500
The office will try and send relieve, do not ask your client if you can leave
What is getting sick while on shift.
500
Talking to other caregivers about this is NEVER okay.
What is client information
500
Filling this out and allowing the office two weeks to find a replacement.
What is shift resignation.
500
Sleeping or napping is alluded in this time
What is during a 12 or 24 hour shift.
500
You receive an incentive for this.
What is filling in for a shift while on the on call pool.