Stereotypes
Definitions
Perception
Perception checking
Scenarios
100
What are Stereotypes?
what are exaggerated beliefs associated with a categorizing system
100
the determination of causes and effects in a series of interactions
What is punctuation
100
perception of other people is organized using?
What is perceptual schema
100
why is perception checking a good idea?
what is unreliable first impressions
100
you made what you thought was an excellent suggestion to your boss. he or she said, 'i'll get back to you about that right away'. its been three weeks, and you haven't received a response yet. WHAT DO YOU SAY ... (Remember three steps)
What is "you haven't yet talked to me about my suggestion (behaviour), it makes me wonder if it was actually a good idea (first impression) or if you just haven't had the time to look into it yet (second impression). do you have time to explain to me why? (request for clarification).
200
what are two very common stereotypes?
What is race and appearance
200
stories we use as a way to communicate individuals personal worlds ?
What is Narratives
200
culture influences people's perceptions of ___, ___, and____?
What is silence, logic, and power
200
the three steps ?
what is description of behaviour, two interpretations of the behaviour, and a request for clarification to interpret the behaviour
200
a friend has been ignoring your calls and not stopping bye any more .. how do you respond?
What is "you haven't dropped bye lately or answered my calls. is anything the matter?" (single interpretation combined with request for clarification)
300
how do stereotypes fit in to everyday communication?
What is sexism ... men and woman gender roles and behaviour
300
the tendency to blame other peoples problems on their personal qualities
What is fundamental attribution error
300
a common tendency in perception is to?
What is be influenced by our expectations
300
why is perception checking helpful?
What is to have better communication between people
300
"are you sure you don't mind driving me? i can use a ride if it is no trouble, but I don't want to take you out of your way." Re-say with the perception check-list
What is there is no need to describe the behaviour
400
an attempt to convince ourselves that the positive face we show the world is true
What is self-serving bias
400
the power of a first impression to influence subsequent perceptions is called the halo effect. TRUE or FALSE
What is True
400
why would perception checking be used?
What is to have a mutual understanding and a co-operative approach to communication
400
"why are you mad at me?' (who said I was) "what's the matter with you?" (who said anything was the matter?) "come on now. tell the truth." (who said I was lying) Re-word the sentence so there are no incorrect accusations
What is "when you stamped out of the room and slammed the door (behaviour), I wasn't sure whether you were mad at me ( first impression) or just in a hurry (second interpretation). how did you feel at that moment? (request for clarification)
500
the tendency to form an overall positive impression of a person on the basis of one positive characteristic
What is the halo effect
500
Sara is in a bad mood and is very sceptical about the sales persons' explanation of a supposedly better cellphone plan. Sara's mood is an example of what? A ____ on perception.
What is a social influence on perception
500
perception checking works better with these two different types of cultures ____ and ___.
What are Canadians and British or European descent
500
you get in an argument with your boyfriend .. he gets so angry and throws a plate and you lock yourself in the bathroom.. when you come out how do you talk about the fight?
What is "when you yell at me like that and throw things (behaviour), it makes me wonder what is bothering you so much? (first impression) or why it needed to come to that (second impression). can you explain to me what your thinking? (request for clarification)