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Snell Geography
Call to Service
Policy Wonk
What we do
Potpourri
100
The floors where you can find a scanner in Snell Library
What is, there's one on every floor.
100
What you do when a user approaches you in stairwell saying they can't find a book.
What is help them if you can, or bring them to the Help and Information Desk and explain the situation to the employee there.
100
What you do when you have an emergency – you need more time to work on a class project - and you can't make your work shift.
What is, contact your supervisor
100
The way you would find out if Snell Library has a book you need for class.
What is, use the big search box on the library home page (Scholar OneSearch). Also acceptable: What is, ask at the Help and Information Desk
100
The URL of the library web site
What is, any of the following:
library.northeastern.edu
northeastern.edu/library
200
The place to ask for lost and found
Where is, the Help and Information Desk on the first floor.
200
True or false. People can tell when you answer the phone, whether or not you are smiling
What is true
200
The number of guests a student may bring into the library.
What is two.
200
How you get started with 3D printing.
What is, Check the library web site for open consultation hours, and go to the 3D studio on level 2 OR Email the 3D supervisor, Mark Sivak.
200
The name for the system for reserving a room
What is NUSSO, or Northeastern University Space Scheduling Online
300
You like to study with music but you forgot your headphones. This is where you can get a pair to use.
What is, the vending machine in Argo Tea.
300
3 ways to contact a librarian for research help
What is, in person at the Research Help office, by telephone, by text message, by chat, or by email.
300
Your Dad is an alumnus of Northeastern. Here's what you tell him when he asks whether he can use the library.
What is, yes, with a Northeastern alumni ID
300
Where you go to record a song
What is, the Audio Recording Studio on level 2
300
This term is sometimes referred to as the "address" of a book in the library
What is, the call number
400
The place to browse new books, current periodicals, and newspapers.
What is, the Hub
400
What you say when someone asks a question and you don't know the answer.
What is, tell them you don't know, but you'll find someone who does
400
The category of users who are permitted to reserve a group study room.
What is, all current students.
400
What is the name of the library's Twitter?
What is, @ClubSnell OR @Snell_Research
400
The year that Snell Library opened
What is, 1990
500
The Co-Lab dedicated to James and Amie Smith
What is, Co-Lab S
500
An example of nonverbal behavior that tell people you're listening
What are eye contact, nodding, an open stance, and good posture?
500
The floor of Snell Library that is silent
What is, level 4
500
Where documents and artifacts about the history of Northeastern and the surrounding neighborhood are collected, preserved, and made available?
What is, the University Archives and Special Collections
500
The name of the Dean of Libraries
What is, Will Wakeling