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communication process 1
communication process 2
Effective Listening
Cultural Diversity
Random
100
communication will help you in what parts of life?
What is school, job, personal, etc.
100
what must the sender know about their audience? give one example
What is - Education - Work experience - Interests - Attitudes - Status - Age - Culture
100
The average listener who hears a 10-min. presentation will hear only how much of it?
What is half
100
define culture
What is Culture –pattern of human behavior and its products embodied in thought, speech, action and artifacts and dependent upon man’s capacity for learning and transmitting knowledge to succeeding generations through the use of tools, language, and systems of abstract thought.
100
define racism
What is a hatred or intolerance of another race
200
many people lose their jobs not because of lack of skill but because of?
What is not able to interact effectively with others.
200
what does a message consist of?
What is consists of verbal, nonverbal or written symbols that represent the information we want to transmit
200
ion 48 hours after hering a message how much do you forget?
What is 50%
200
foreigners view on us persons
What is Weak, untrustworthy Deceptive, fearsome Self-absorbed, equating “new” with “best” Work-oriented; deals more important than people Materialistic
200
list on Strategy for Global Communication
What is Be adaptable. Learn to accept cultural differences; be sensitive to others. LANGUAGE BARRIERS. Use your best English-speaking and writing habits. English is native to approximately 12 nations. Do not use acronyms, slang, or jargon,idioms Be aware of a culture’s form of nonverbal communication.
300
give one reason for good communication process skills
What is To establish and build goodwill To persuade To obtain or share information To establish personal effectiveness To build self-esteem
300
what is the receivers responsibility?
What is - receives and interprets message - has responsibility to give meaning to symbols - meaning depends on educational background, experiences, interests, opinions, emotional states, etc. - often involves reading and listening - when listening – receiver should “clarify for understanding” and “check for understanding”
300
whats the difference between hearing and listening?
What is Hearing – physical, sound waves through ears Listening – beyond hearing; paying attention; involves your mind
300
define Prejudice
What is – any preconceived opinion or feeling, either favorable or unfavorable, based on perceptions and preferences
300
list one work place diversity
What is Ethnic Religious Sexual Racial Disability Age
400
define communication
What is Transmission of information and meaning from one individual or group to another.
400
what is the channel?
What is method used to send the message
400
what are the four steps of the listening process?
What is Hearing Focusing attention Understanding Remembering
400
define Stereotype
What is Generalizations and typical images applied to a certain group of people usually based on limited knowledge or exposure
400
list some challenges of diversity
What is Stereotypes – oversimplified beliefs about a group of people Stereotypes lead us to judge people as members of a group rather than individuals
500
give one responsibility of the sender
What is - has the responsibility for formulating message - has the major responsibility in the communication process - uses verbal, nonverbal or written forms - analyze the audience - analyze the environment - encourage and interpret feedback
500
what is feedback?
What is reaction that receiver has to message.
500
list the two types of listening
What is active and casual
500
define Multiculturalism
What is to be multicultural means to appreciate, value, and respect attributes of others as well as their personal cultural heritage, which may differ from one’s own.
500
what is the equal pay act
What is women and men receive equal for equal jobs