This type of therapy is used to promote health and alleviate pain.
What is is Acupuncture?
100
In Oregon and Washington states this national ancillary program is used to provide a network of chiropractors.
What is Healthways Chiropractic?
100
This dependent must be covered until they are 26 years old according to federal law.
This dependent must be covered until they are 26 years old according to federal law.
100
You will go to this View to process a customer request to verify doctors In-Network.
What is the Provider View?
100
Insurance for this dependent must be obtained within a 31 day window from birth.
Who is a newborn?
200
his type of therapy is used to teach new skills if the old skills cannot be relearned.
What is Cognitive rehab therapy?
200
This national ancillary provides a network of outpatient physical and occupational therapists
Who is OrthoNet?
200
This dependent becomes eligible through the marriage of his or her parent.
Who is a stepchild?
200
These two common portlets appear on every View to help you manage your work.
What are the Alerts and Current Requests/Tasks portlet?
200
You will use this button found under the Eligibility view when a customer calls to update their primary care provider
What is the Update PCP button?
300
A customer with chronic emphysema may require this type of therapy.
What is Pulmonary Rehabilitation?
300
Healthcare professionals contracted with this national ancillary will be active with the Network ID NW353
Who is American Specialty Health (ASH)?
300
This dependent is considered incapable of self-sustaining employment.
Who is a handicapped dependent?
300
A column header this color indicates the column can be sorted.
What is blue?
300
An employee who has attained normal retiree age as defined by the Social Security Act
Who is a retiree over normal retirement age?
400
A child born prematurely requires this type of therapy which improves cognitive, physical, and motor skills.
What is Occupational therapy?
400
This national ancillary provides home health care services for Cigna.
Who is CareCentric?
400
A dependent child’s offspring as long as the dependent remains eligible.
Who is a grandchild?
400
Nearly 80% of all customer requests can be handled from this view, or one click away.
What is 360 View?
400
Therapy for this speech disorder in which sounds, syllables, or words are repeated or prolonged, disrupting the normal flow of speech is not covered unless there is an underlying medical condition.
What is stuttering?
500
A caller who is asking questions about or requesting information about Autism Specific support programs would be transfered to this specialty management team.
What is Cigna Behavioral Health Autism Specialty management team?
500
For non-participating HCPs, OrthoNet will require a medical necessity review after a customer/patient exceeds this number of occupational or physical therapy visits.
What are six visits?
500
An example of this type of dependent would be a divorced spouse.
Who is a collateral dependent?
500
You would navigate to the this View to process a customer request for additional ID Cards.
What is Eligibility View?
500
This national ancillary provides outpatient physical and occupational therapy for Cigna in the state of Texas, California, Nevada, and Arizona only.