Show:
DMAIC
VOC
Measurement
Project Charter
Hypothesis Testing
100
Improvements Tested and Measured
What is Improve
100
Customers, Business, Stakeholders, Regulations, Suppliers
Where do Process/Service Design Rqmts Come From
100
The variation in the average of the measurements made by different operators using the same measuring instrument when measuring the identical characteristic on the same part
What is Reproducibility
100
Defines the team's mission
What is the Charter
100
Only error addressed using inferential statistics or hypothesis tests
What is Sampling Error
200
Root Causes Identified and Verified
What is Analyze
200
Primarily Come from Our Customers (cycle time, defect free, low cost, etc)
What are Performance Needs
200
The difference between the observed average value of measurements and the master value
What is Bias
200
Responsible and accountable for developing a draft Project charter
Who is the Project Sponsor
200
The mean of the sample means
What is the population mean
300
Develop SIPOC Map
What is Define
300
Derived Primarily from the Customer - VOC
What is Quality
300
The variation between successive measurements of the same part, same characteristic, by the same person using the same equipment
What is Repeatability
300
Our improvement objectives and targets.
What is the Goal Statement
300
The result of the distribution of means as we increase the number of samples taken from the original population
What is become tighter about the population mean
400
Identify Key Input, Process, and Output Metrics
What is Measure
400
Any person or organization that receives a product or service (Output) from our work activities (Process)
What is a Customer
400
Measurements that do not change or drift over time
What is Stability
400
Cost reduction (savings, cost avoidance) and Revenue Generation
What types of Financial Benefits
400
Introduced by the measurement system
What is Measurement Error
500
Transition Project to Process Owner
What is Control
500
Identify and segment customers, gather VOC, analyze VOC, determine critical customer rqmts (CCRs)
What are the Steps to Gathering VOC
500
The capability of detecting small changes in the characteristic being measured
What is Discrimination
500
the boundaries of the initiative (start and end steps of the process)
What is Project Scope
500
Introduced by the method used to sample the process (i.e. non-random samples)
What is Sampling Bias