Mr Jones is tired of recieving reminder calls. What can you do to stop the calls?
What is follow steps for Request to prevent notification/reminder calls.
100
Mr. Rubio's wife, driver #2, passed away 2 months ago. He is calling today to have her deleted from the policy. What effective date will you use?
What is Date of death plus one.
100
My car is sinking in the middle of the river! I lost control going around that hairpin corner. What coverage will fix my car?
What is Collision - this wasn't a lash flood - he collided with the river!
100
What is MCCA?
What is Michigan Catastrophic Claims Association
100
Vehicle use:
A friend just had a Pampered Chef party and I need to deliver all the the products to the consumer.
What is Business Use.
200
The insured gives you his brother's email address. Is that okay?
What is The email address must belong to the named insured!
200
Jason is calling to add his roomate to his policy. Not only doesn't he know the roommates date of birth, he doesn't even know how old he is! What date of birth will you use?
What is Enter Date of Birth as 02/28 & year to make driver 16.
200
I need to get a rental car. My car is in the shop for a transmission job and it's going to take a week. I'm so glad I added Rental Reimbursement.
What is Rental reimbursement only applies when the car is damaged in a collision.
200
This fee is $25 in Mississsippi.
What is Filing Fee.
200
Why does a driver need an FR-19 in Maryland?
What is FR-19 represents Insurance Verification requests for an open or pending case.
300
Mr. Acevedo calls to see if he can email his proof of garaging information. To where should he email his proof?
What is emaildocs@email.progressive.com
300
Marybeth helps me with my chores and grocery shopping. She doesn't live with me but she does drive my car once a week. Do I need to add her to my policy?
What is any person who lives outside of the household who drives the vehicle 12 or more times per year must be rated and CANNOT be excluded/list only.
300
I have $521,900 in midical bills and the at fault driver was uninsured. What coverages on my FL policy will pay for my medical bills?
What is PIP, UM/UIM, MedPay if they are on the policy.
300
This fee is $1 for every 6 months in South Carolina.
What is UM Fund.
300
Can you add a Michigan filing to a Georgia policy?
What is NO.
400
What speed dial should you use to transfer an insured who has moved from his policy state of Florida to Georgia?
What is 550.
400
The minimum driving age in Michigan is
What is 14 years, 8 months.
400
I was parked outside the bar and some dirt bag stole my car. I don't have rental reimbusement coverage. But I do have comprehensive and collision. Can you help me?
What is Comprehensive will provide a rental vehicle with the car is stolen!
400
If you are an Agency customer in Connecticut, you'll pay $50 for this fee - but Direct customer pay nothing!
What is Cancel Fee.
400
PPro is real time. Everything is completed and available right away. Is that true for filings?
What is NO - filings require the nightly cycle.
500
What script must be read when an insured calls in to change their phone number?
What is "We and our service providers sometimes make autodialed and prerecorded calls and texts about your policy. May we have your phone number for this purpose?"
500
My roommate has his own policy with a different insurance company. Do I need to add him to my policy? Will it cost me anything?
What is Yes, but he can be excluded or list only.
500
Which option for collision is the most comprehensive in Michigan?
What is Broadform.
500
This fee is $5 per 6-month term in New York.
What is Law Enforcement Fraud Fee.
500
If you are convicted of a DUI in FL, what filing do you need?