Show:
CI
Mentor Document
Members Issue
Method of Payment
MISC
100
What is the name of the screen whose command is PAPI
Member Package Inquiry
100
Name the Document that assists with Authenticating a Member
What is HIPAA member guidlines
100
Member wants to pay their premium of $92
What is Make a One Time Payment
100
How many MOP are avail for a plan with a $0 Premium
What is NONE-
100
How many levels of LIS are there
What is 9 level of additional assistance
200
Command that displays a list of Member Agreements
What is PAAL
200
Name the document that showes what a POA is allowed to do
What is POA types and allowed actions
200
Member called in for a print out of "inn" providers
What is Obtain a Provider Directory
200
Was SSA a MOP option for - H03159966 Anna Nolan
What is No
200
CLIS
What is screen in ci that showes LIS effective date and LIS level
300
Command that displays the History of Medicare Reply Codes
What is MREP
300
Name the document that helps us determine a refund request type
What is Type of Refund Request Determination
300
Member received Refund for $52.00 - wants to make sue it's a valid check
What is Verify the reason for receiving a refund check
300
GPAD
What is CI screen that indicates MOP// Maintain Payment Method
300
AEP dates
What is 10/15-12/07
400
Name the field (as labled in CI) that represents the current CMS attestation status
What is STA
400
Document for Ordering OMS OES
What is Medicare Request for Fufillment Materials
400
Received ANOC and noticed that premium and services are increasing by 20% next year-
What is Conduct a plan change comparison
400
Where we can access billing information
What is HSS/business section ebilling & ccp/emp tab/ billing subtab// online billing
400
connection from ccp to ci
What is Legacy Medicare
500
Name the screen in CI that shows CB History
What is Coupon Book Maintenance & History
500
document that takes you Field by Field on what has to be entered to complete a PCP change.
What is PCP change in CI
500
Member has both MedSupp and PDP but if both cover Rx's why is he paying $41 for te PDP Enhanced
What is Verify PDP coverage
500
PBS break down
What is Premium billing system
500
Auto assigned indicator location in CCP
What is Medicare info button