A label that you put on someone based on behavior you've observed over time.
What is a Schema
100
Social Kinesics, is the interpretation of body motion communication such as facial expressions and gestures, but is commonly called this.
What is Body Language
100
A communication handbook that has been in print for 70 years.
What is How to win friends and influence people
100
There are four kinds of expressions: what you see, think, feel, and need when communicating these kinds of messages.
What are Whole Messages
100
Preparation, Discussion, Proposal-counterproposal, and agreement/disagreement are the four stages of this.
What is Negotiation
200
Denial, Deletion, Substitution, and Incongruent Messages are all part of these?
What are Family Communication Disorders
200
The study of what you communicate by the way you use personal space and distance.
What is Proxemics
200
Smile, be a good listener, and make the other person feel important are 3 out of the 6 ways to...
What are Six Ways to Make People Like You
200
Mixed or mislabeled messages are confusing and alienating. They are these kinds of messages.
What are Contaminated Messages
200
Comparing, mind reading, filtering, and judging, are just some examples of blocks to this.
What is Listening
300
Pursuer-Distancer, Blamer-Placater, and Overfunctioner-Underfunctioner are all part of this.
What is the Three Common Couples System?
300
The vocal component of speech, considered apart from the verbal content; it includes pitch, resonance, articulation, tempo, volume, and rhythm.
What is Paralanguage
300
It is the first out of four main parts of Dale Carnegies book
What is Fundamental techniques in handling people
300
This is the most expressive part of the body
What is The Face
300
Thoughts, Observations, Feelings, and needs, are the four kinds of this.
What are Expressions
400
They are the six steps to joint problem solving.
What is The Cooperative Approach?
400
A way of examining communication, which suggests that every human being has three ego states: a parent, an adult, and a child.
What is Transactional Analysis
400
Dale Carnegie states: "If you want to gather honey", you shouldn't do this.
What is Kick over the beehive
400
A tool that can be used in any situation where there is real or potential conflict. In this situation, you convey to the person you are in conflict with that you understand that person's experience in that moment. This is what stategy
What is Validation
400
If you do this, you will be welcomed anywhere.
What is Become generally interested in other people?
500
There are several common patterns of behavior that occur in families that can increase tension between family members. These include mind reading, forming alliances, and using covert manipulation strategies to achieve desired outcomes
What is Family Pathology
500
There is said to be eight of these defensive maneuvers lurking about, and one of their two functions is to promote ulterior motives and needs.
What are Hidden Agendas
500
One of Dale Carnegie's principles states: That the only way to win an argument is to do this.
What is Avoid it.
500
Get the other person saying "yes, yes", and help them avoid saying "no" is this Greek philosopher's secret.
Who is Socrates
500
In part three, chapter eight, Carnegie says: You don't need a mathematical equation for this formula to work wonders for you.
What is try honestly to see things from the other person's point of view.