About Your Company
Telesales Skills
Skills of a Professional Agent
Customer Facing Website
100
Founded in 1996. This is the world's leading online travel company.
Expedia
100
Use your resources to analyze the information and assess the available options.
Analyze Information
100
Carefully gather all the relevant details before taking action.
Communication
100
This is where the customer provides the credit card information.
Billing Page
200
This company offers the Top Secret Hotels.
Travelocity
200
Apply a systematic approach in coming up with a solution to customer's concern.
Problem Solving
200
Investigate issues and take appropriate action based on customer's needs
Customer Focus
200
This is where you can see a list of hotels.
Results Page
300
This travel agency caters to retired persons in the US
AARP
300
Make the sale and you are the key to creating loyal customers.
Self Motivated
300
Can quickly and efficiently search for information on the internet.
Technical Skills
300
This is the first page of the booking path where the customer's provide destination, check in and check out dates and number of travelers.
New search page
400
Europe's leading online hotel reservation site.
Hotwire
400
They rely on you to provide them with current accurate company and travel information. This ensures repeat customers.
Honest
400
Relate well to people and establish a rapport quickly
Interpersonal Skills
400
This is where you can see the amenities, room types and policies.
Hotel details page
500
Found in 1991. One of the world's largest accommodation booking websites
500
Believe in the products you sell and your product knowledge. This will gain your customer's trust.
Confident
500
Being able to adapt to changes in work schedule
Flexibility
500
This is where you can see a list of reasons to book with Expedia.com
New search page