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Equipment
Premiums
100
This device allows you to move your TV anywhere inside or outside your home that has a clear signal to the installed Wireless Video Bridge.
What is Wireless Genie Mini ACE 2.0 > Equipment > Wireless Genie Mini > Wireless Video Bridge "Read more"
100
What is the cost of the HBO package?
What is $17.99/month ACE 2.0 > Programming > HBO Premium Package > General Information
200
The Genie system can be connected in up to 8 separate rooms, but no more than ____ rooms can show live or recorded content at the same time.
What is 4 ACE 2.0 > Equipment > Genie Offers > Genie - New Customer > Restrictions.
200
What movie channel includes "24 hours of nonstop thrills and intrigue, taking movie-lovers on a rollercoaster ride of emotions every day."
What is Encore Suspense (SD) - Ch. 539 ACE 2.0 > Programming > Starz Super Pack > Encore Channels > Encore Suspense (SD) - Ch. 539 > Description
300
This receiver allows you to record up to 5 shows at once, watch up to a 2-week program guide, 1 Terabyte hard drive (Up to 200 hours of HD recording), share/Stream up to 3 recordings at once throughout your home and has picture in picture. What is this receiver?
What is Genie ACE 2.0 > Equipment > Genie > HR44 > Features
300
When we add any Premium channel what must we always tell customer about?
What is Premium Services Disconnect Fee. ACE 2.0 > Programming > Premiums (any premium article will tell you)
400
When a leased receiver in ACTV status is disconnected, a recovery kit is shipped automatically within ____ business days if the receiver is deemed recoverable -- it is not required to manually order the kit in OMS
What is 3 ACE 2.0 > Equipment > RMA - Equipment Return > Order/Cancel Recovery Kit > Ordering a recovery kit in OMS
400
What Premium offer includes the $11.01/month credit for 3 months?
What is Starz/Showtime 2 for 1 ACE 2.0 > Programming > Starz/Showtime 2 for 1
500
This DNIS is used for Upgrades (including Whole-Home DVR Upgrade), Relocation of existing equipment when new equipment is also being ordered & dish and receiver upgrade for Public Interest Channels that require multi-sat equipment.
What is 0099 or 99 ACE 2.0 > Equipment > DNIS list
500
This premium includes: ESPN Classic, The Outdoor Channel, Comcast Sports Net, YES and TVG – the Interactive Horseracing Network.
What is Sports Pack Entertainment Tool