Show:
Sales
House keeping
Revenue Management
Room Management
F&B Management
100
The international senior sales manager at BC Hospitality Group
Who is Tia Daniels?
100
Soap, shampoo, conditioner
What are amenities?
100
Other name for Revenue Management.
What is Yield Management?
100
Global distribution systems.
What is What is GDS?
100
This is the name of the man overall in charge of the restaurant and kitchen
What is F & B manager?
200
Convincing the customer to upgrade or add on to their service
What is Upselling?
200
Hiring an external company for housekeeping.
What is outsourcing?
200
Calculated as total revenue pr day divided by number of rooms sold
What is ADR?
200
Single, double, triple, quad, queen, king, twin, junior suites, suites.
What is special room rates?
200
This is the name of the international guide, which is evaluating restaurants all over the world.
What is Michelin?
300
Adjustering prices after demand
What is revenue management?
300
Amount of rooms needed to be cleaned per hour
What is 4-6 rooms?
300
The industry in which revenue management was first applied
What is the Airline Industry?
300
Cleaning, supplies and communications.
What is housekeeping responsibilities?
300
Restaurants is using this to measure their standards of hygiene in Denmark.
What is the SMILEY?
400
Cancelation regulations, prices, specifications, payment terms
What is important in a contract?
400
Amount of rooms needed to be cleaned per hour
What is 4-6 rooms?
400
An arrangement betweeen a buyer and a seller to hold a product or service in advance
What is a reservation?
400
Walk-ins, websites, corporate contract, telephone, e-mails.
What is direct reservation routes?
400
This is the percentage which the kitchen uses to measure the price on the product.
What is the profit percent ?
500
When a higher force stops you from delivering your product
What is force major?
500
The goal for the housekeeping department
What is efficiency?
500
Technology which enables the sale of products and services around the globe
What is GDS?
500
Reservation  Arrival Registration  Guest incurs Charges  Rooming the guest  Verification – Checkout
What is What is the guest cycle?
500
This grape is the most used for winemaking in France
What is the cabernet sauvignon ?