Online Communication Competence
Emoticons
Anger Management
NCA
100
This type of medium is best for quick reminds, linear messages, or messages that require time and thought to craft
What is online communication?
100
Have been around since 1982
What is an emoticon
100
A negative primary emotion that occurs when you are blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent.
What is anger
100
What does the abbreviation NCA stand for?
What is the National Communication Association
200
To avoid sending messages you might later regret by responding to e-mails or texts immediately, scholar Malcolm Parks suggests
What is [practicing] the art of creating drafts?
200
Have made the way business and consumers interact with each other much more informal
What is an emoji
200
The most frequently used strategy for managing anger
What is suppression
200
According to the NCA credo, communication that degrades people through distortion, coercion, violence, or expression of intolerance and hatred is..?
What is condemned and inappropriate
300
This suggestion advises individuals not to post messages that are not meant for public consumption
What is [not assuming] that online communication is always more efficient?
300
This demographic uses the most emojis
What is women
300
A persistent state of simmering or barely suppressed anger and constant negative thinking
What is chronic hostility
300
Name at least one term that is essential to the integrity of online communication.
What is Truthfulness, Accuracy, Honesty, Mutual Respect, Respect of Privacy Confedentiality
400
To avoid having content published without your permission
What is [remembering] that your posts are permanent?
400
When choosing to use emoticons in business you must know your
What is demographic
400
This is a strategy to manage your anger that was also named after a famous president of the United States
What is the Jefferson Strategy
400
Fill in the Blank- According to the NCA credo, we accept responsibility for _____ and _____ _____ _________ for our own communication and expect the same of others.
What is short and long term consequences
500
Even if you have "privacy settings" on your personal page, it is suggested that you
What is [presuming] that your posts are public?
500
The use of emoticons and emojis to communicate attitudes and emotions online testifies to our reliance on a type of communication known as
What is kinesics
500
This is the first step when responding during an online encounter in which your angry
What is identifying a message or post that triggers anger
500
According to the NCA credo we we endorse Freedom of Expression, Diversity of Perspective, and Tolerance to achieve informed and _______ _______ _______.
What is responsible decision making