Show:
Einstein
Acronyms
X1/Video
You're a Star
Word Association (Apps)
100
The maximum number of recent customers listed in the recent customer tab.
What is 10
100
XRE
What is X1 Runtime Engine?
100
In X1, these are the 2 options available for sorting recordings.
What is Most recent, A-Z?
100
Deactivates call return
What is *89?
100
Virtual numbers
What is Xfinity Connect?
200
How many panels are in Einstein and what are they named
What is 4? Top, Left, Right and Center search
200
RDK
What is Reference Data Kit?
200
This is the amount of Xi devices are allowed per XG1 or XG2
What is 3?
200
Activate call trace
What is *57
200
Troubleshoot
What is My Account?
300
Documents that start with DG mean this.
What is Device Gallery?
300
XBO
What is Excalibur Back Office?
300
This url is listed on the back of the X1 remotes
What is xfinity.com/remotes?
300
Activates speed dial 30
What is *75?
300
Sercomm XHC1-SE
What is Xfinity Home?
400
This is the name of the monthly newsletter regarding Einstein for frontline users.
What is Einstein insider
400
EPG
What is Electronic Programming Guide?
400
This shows up at the bottom of the tv screen when you press Xfinity on the remote when using a X1 device
What is Guide, Saved, On Demand, Search, Apps and the Settings icon?
400
Deactivate call waiting
What is *70?
400
Iteration
What is Xfinity Tv (X1)
500
This option at the top of Einstein has to be turned on in order to receive an automatic screen pop when customers call in.
What is CTI? (Computer Telephone Integration) Document ID HOW6672
500
NID
What is Network Interface Device?
500
Name four languages/cultures Comcast offers international programming in.
What is Arabic, Chinese, Filipino, French, German, Greek, Israeli, Italian, Japanese, Korean, Polish, Portugese, Russian, South Asian Vietnamese?
500
Activates Anonymous Call Rejection
What is *77?
500
IPTV Service
What is Xfinity On Campus?