The right combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals.
High-Performance Work System?
100
A system in which people at each level of the organization set goals in a process that flows from top to bottom, so employees at all levels are contributing to the organization's overall goals; these goals become the standards for evaluation each employee's performance. (MBO)
What is Management by Objectives?
100
Performance measurement that combines information from the employee's managers, peers, subordinates, self, and customers.
What is 360-Degree Performance Appraisal?
100
Meeting at which managers discuss employee performance ratings and provide evidence supporting their ratings with the goal of eliminating the influence of rating errors.
What is Calibration Meeting?
100
A plan for managing the behavior of employees through a formal system of feedback and reinforcement. (OBM)
What is Organizational Behavior Modification?
200
An organization that supports lifelong learning by enabling all employees to acquire and share knowledge.
What is Learning Organization?
200
Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
What is Critical-Incident Method?
200
The degree to which employees are fully involved in their work and the strength of their job and company commitment.
What is Employee Engagement?
200
Method of performance measurement that rates behavior in terms of a scale showing specific statements of behavior that describe different levels of performance. (BARS)
What is Behaviorally Anchored Rating Scale?
200
A variation of a Behaviorally Anchored Rating Scale which uses all behaviors necessary for effective performance to rate performance at a task. (BOS)
What is Behavioral Observation Scale?
300
Each employee's and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization.
What is Continuous Learning?
300
Method of performance measurement that lists traits and provides a rating scale for each trait; the employer uses the scale to indicate the extent to which an employee displays each trait.
What is Graphic Rating Scale?
300
Computations and calculations involved in reviewing and documenting HRM decisions and practices.
What is Transaction Processing?
300
The process of ensuring that HR policies, practices, and programs support or are congruent with an organization's overall culture (or brand), products, and services.
What is Brand Alignment?
300
Method of performance measurement that uses several statements describing each trait to produce a final score for that trait.
What is Mixed-Standard Scales?
400
A formal review of the outcomes of HRM functions, based on identifying key HRM functions and measures of business performance
What is HRM Audit?
400
Method of performance measurement that assigns a certain percentage of employees to each category in a set of categories.
What is Forced-Distribution Method?
400
Computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.
What is Decision Support Systems?
400
Method of performance measurement that compares each employee with each other employee to establish rankings.
What is Paired-Comparison Method?
400
The practice of using a network of remote servers hosted on the internet to store, manage, and process data.
What is Cloud Computing?
500
Method of performance measurement that requires managers to rank employees in their group from the highest performer to the poorest performer.
What is Simple Ranking?
500
Type of assessment of HRM effectiveness that involves determining the impact of, or the financial cost and benefits of, a program or practice.
What is HR Analytics?
500
A display of a series of HR measures, showing human resource goals and objectives and progress toward meeting them.
What is HR Dashboard?
500
The process through which managers ensure that employees' activities and outputs contribute to the organization's goals.
What is Performance Management?
500
Computer systems that support decision making by incorporating the decision rules used by people who are considered to have expertise in a certain area.