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Governance
Stakeholders
Quality Management
Knowledge Management
Project, Programme, Portfolio Management
100
It describes the typology of organisations; either by their activities (i.e. operating core, strategix apex, middle line, techno-structure, support stuff and idelogy), or also by their type (i.e. functional, matrix, and project)
What are organisational structures?
100
Individuals or a group that have an interest (are affected) by the project process or the outcome.
What are Stakeholders?
100
“Fit for purpose” and “conformance to customer expectations” are two well-used definitions of this concept.
What is Quality?
100
A mix between project management and knowledge management.
What is project knowledge management?
100
The centralized management, selection and control of projects, and programmes as a group to achieve strategic objectives in alignment with company policy.
What is Portfolio Management?
200
________ describes the optimization of investment, avoidance of common reasons for failure, and motivation of staff through better communication.
What is good governance?
200
A tool that identifies and provides direction regarding how to handle the different stakeholders.
What is the Interest Influence Matrix/Interest Stakeholder Map?
200
Performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality are the eight __________ of quality.
What are dimensions?
200
One out of four definitions is when appropriate knowledge will be provided to those who need it when it is needed.
What is the definition of knowledge management success?
200
The application of knowledge, skills, tools, and techniques to a grouping of projects in order to obtain benefits and control not available by managing projects individually
What is Programme Management?
300
The role is used to provide financial resources, internal political support, alignment of business strategies and business operations and acts as a mentor to the project manager.
What is Project Sponsor?
300
It is a continuous process through the entire project, and failing with that could lead to cost increases, delays and unexpected issues.
What is Stakeholder Identification?
300
Is a hybrid between Project management and Quality management.
What is project quality management?
300
It has to contain a sender and a receiver in order for the knowledge to be transferred.
What is knowledge sharing?
300
The portfolio managements equivalent of Project Management’s concern with “Doing projects right”.
What is “Doing the right projects”
400
Its functionality is to maintain PM standards across projects, to provide administrative support, and being in charge of Knowledge Management, while acting as the change agent on an organisational level.
What is Project Management Office?
400
Communication planning, information distribution, performance reporting and managing stakeholders are included in a _________.
What is a communication management plan?
400
Quality planning, Quality assurance, Quality control, and Continual improvement are the four _________.
What are the four quality management components?
400
A technique that is used to communicate complex message in a simple way.
What is story telling?
400
The collective name for managing portfolios, programmes and projects.
What is multi-project management?
500
It is the misuse of public office for private gains.
What is corruption?
500
It requires a more complex conceptualisation of stakeholders and how to interact with them when it comes to Effective Management of Stakeholders. Therefore, more theories and tools are developed in order to improve our understanding of the dynamics entailed by ______ _____.
What is stakeholder interdependency?
500
Is a management approach that intends to integrate all organisational functions, so customer needs will be met as well as the organisational objectives.
What is Total Quality Management (TQM)?
500
There are two different types of accessibility knowledges. One is where knowledge will be transferred by words and the other one is where knowledge is based on experience and training.
What is explicit and tacit knowledge?
500
The role of being responsible for the day-to-day management of the programme and projects within.
What is Programme Manager?