A
B
C
D
E
100
The first step to creating a table of contents is to _____. a) navigate to the References tab and select the Table of Contents icon b) apply heading styles to items you wish to include in your table of contents c) navigate to the Insert tab and select the Table of Contents icon d) select the Update Table icon from the Table of Contents grouping d)
b) apply heading styles to items you wish to include in your table of contents
100
To move the insertion point to another location on the screen, users can use: a) the clipboard and scroll bars b) the Home tab and title bar c) copy and cut d) click to type and arrow keys
d) click to type and arrow keys
100
To delete text to the left of the cursor, use the _____ key. a) Delete b) Enter c) Backspace d) Insert
c) Backspace
100
By using a _____ , you will have step-by-step directions to perform a mail merge. This option can be accessed through the Start Mail Merge drop-down list. a) template b) hyperlink c) simulation d) wizard
d) wizard
100
A placeholder for information that will be placed in a document is a _____. a) merge field b) wizard c) merge d) hyperlink
a) merge field
200
If I would like to mark my document as final so it would create a read-only copy, I would select the _____ icon from backstage view. a) Check for Issues b) Options c) Protect Document d) Manage Versions
c) Protect Document
200
The first time a document is saved, Microsoft Word will _____. a) save the file in a default folder b) require the document to have an eight-letter file name and save location require the user to determine a name and location to save the file c) require the user to determine a name and location to save the file d) save as a read-only document
c) require the user to determine a name and location to save the file
200
Text that is heavier or darker than other text in the document is considered _____. a) italics b) bold c) superscript d) text effects
b) bold
200
What is an example of a document that can be created using a mail merge? a) templates b) mailing labels c) table of contents d) brochure
b) mailing labels
200
How many times can a merge field be used in the same document? a) one time b) never c) multiple times d) none of these
c) multiple times
300
To save a file in a format that would look the same on most computers and be difficult to edit, which save option should be selected? a) Publish as Blog Post b) Create PDF/XPS Document c) Change File Type d) Save to SharePoint
b) Create PDF/XPS Document
300
The name of the document is identified in the _____. a) File tab b) Status bar c) Title bar d) ruler
c) Title bar
300
Which options are available in the Insert tab? a) Track Changes/Paragraph b) Picture/Table c) themes/watermark d) accept/reject
b) Picture/Table
300
The Mailings tab provides a method to combine data from multiple sources, which is also known as a _____. a) hyperlink b) reference c) field d) merge
d) merge
300
When inserting references in a document, _____ appear at the bottom of a page, while _____ appear at the end of the document. a) references; footnotes b) footers; endnotes c) footnotes; endnotes d) footers; references
c) footnotes; endnotes
400
To access document templates, I would first navigate to the _____ tab. a) File b) Insert c) Home d) Page Layout
a) File
400
To increase the view of a document on the screen, use the _____. a) Zoom slider b) full-screen reading c) boldface font d) View icon
a) Zoom slider
400
To activate the sizing handles on a graphic, you must first _____. a) select the View tab and navigate to Size option b) add a caption to the graphic c) navigate to the Insert tab d) select the graphic
d) select the graphic
400
To add a preformatted process diagram or an organizational chart to a document, it is easiest to insert a _____ image. a) chart b) shape c) WordArt d) SmartArt
d) SmartArt
400
Endnotes are indicated by _____. a) uppercase letters (A, B, C) b) numbers (1, 2, 3) c) Roman numerals (i, ii, iii) d) lowercase letters (a, b, c)
c) Roman numerals (i, ii, iii)
500
To modify the author of a document, navigate to Backstage view and then select the _____ option. a) Options b) Properties c) Change Document Type d) Share
b) Properties
500
If your supervisor asked you to write a business letter and you did not know the correct format for a letter, what Word feature could provide you a sample letter as a guide? a) Page Layout b) References c) Template d) Themes
c) Template
500
By selecting a picture and choosing _____, you can remove unwanted parts from the picture. a) Cut b) Crop c) Copy d) Sizing Handle
b) Crop
500
Decorative text available to include in a document is known as _____. a) tables b) AutoCorrect c) WordArt d) Quick Parts
c) WordArt
500
The shortcut key combination to insert an endnote is _____. a) Alt+Ctrl+F b) Alt+Ctrl+D c) Ctrl+K d) Ctrl+Shift+F
b) Alt+Ctrl+D