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100
What is waste minimization?
The business removes any process that does not add value to the product
100
Who advocated the theory of JIT?
Taiichi Ohno
100
What is the most common criticism of C2C Design and Manufacturing?
Cost inefficiency
100
What is substandard?
When the standard of a product is lower than consumer’s expectations.
100
What process requires the dedication of everyone in an organization to commit to achieving quality standards?
Total Quality Management (TQM)
200
What is the definition of lean production?
Process of streamlining operations and processes to reduce waste and to achieve greater efficiency
200
What is not required in the process of JIT?
Stock control / stock storage
200
What is a Biological Nutrient?
A consumable or compostable raw material
200
What does C2C stand for?
Cradle to cradle
200
What are the methods of managing quality?
Quality Circles, Benchmarking, Total Quality Management (TQM)
300
What are the principles of lean production?
Waste minimisation, 'right first time' approach, continuous improvement, and supply chain management
300
Both Kanban and Andon include what kind of control system?
Visual
300
What is the difference between reusing and recycling?
Reusing a product means using the product again, for its own originally intended purpose. Recycling is when a product is processed so that it is repurposed.
300
What are involved in the traditional way of quality management?
Inspecting + testing + sampling the quality of work
300
What is inter-firm benchmarking? Explain.
Inter-firm benchmarking involves comparing the same performance data of different businesses
400
What principle identifies and resolves all problems at the source, and ultimately, helps prevent mistakes rather than trying to correct them in the long run?
‘Right first time’ approach
400
What are 2 examples of Andon process?
Traffic Light + Fuel signal
400
Who coined the term “Cradle to Cradle”?
Walter Stahel
400
What are the 2 reasons company put quality in priority?
Increasing consumer awareness / competitions / incomes + government legislations
400
What are the results of utilizing quality circles?
It is believed that such arrangements encourage communication and teamwork in order to solve problems that have a negative effect on quality.
500
Identify the differences between the principle of ‘supply chain management’ and ‘continuous improvement’
Supply Chain Management: aims to develop & maintain good professional relationships with their suppliers, intermediaries to keep channels of distribution streamlined Continuous Improvement: the continual strive of the business to improve the quality of service/products and efficiency, which in turn, reduce average costs of production.
500
What is the aim of kaizen process?
Identify changes and improvements, establish a steady flow of small improvements + eliminate waste.
500
Identify key difference between Cradle to Cradle and Cradle to Grave Design?
One is to completely eliminating waste during production of the product. The other one is the reduction of the product’s environmental impact after its use at disposal.
500
Who is considered as the father of quality management?
Professor W. Edward Deming
500
Identify the difference between performance benchmarking and process benchmarking
Benchmarking the key performance indicators of a business. Process benchmarking is benchmarking the processes and operations of a business.