People You Should Know
Performance Improvement/Patient Satisfaction
Emergency Management
Life Safety
Potpourri
100
Monitoring and surveillance of infection rates; hospital acquired and surgical site infection rates.
Who is the Infection Control Practitioner--Lela Luper
100
PDSA Model
What is Plan, Do, Study Act
100
A child is taken from their room by an unknown person. This should be announced overhead.
What is "Code Pink"
100
Role of Life Safety Officer
Who is Richard Roland
100
Employees should contact this department for treatment, follow up of needle sticks, splashes, cuts or bites.
What is the Employee Health Department
200
Under Secretary for CNDH Operations
Who is Heather Summers?
200
In-patient Core Measures--Pneumonia, Sepsis, Prenatal Care, Stroke, VTE Immunizations; Infection Control Measures; Patient Satisfaction; Mortality Rates; Re-Admission; Meaningful Use, GPRAMA, Patient Experience are examples of
What is a current Performance Improvement project
200
A patient or visitor who commits a threatening or abusive act is subject to suspension of non-emergent services. If a patient displays this behavior, staff should
What is attempt to deescalate the situation or announce a "Code Gray"
200
In the event of a fire, this code is called
What is a "Code Red"
200
This mask is worn when caring for patients with suspected or diagnosed TB (Tuberculosis).
What is a N-95 mask?
300
Under Secretary for CNDH Support and Programs
Who is Marty Wafford
300
A patient or family member voices a concern that can be taken care of the by the staff on hand or within 24 hours
What is a complaint
300
Announcing an emergency page overhead can by done by dialing 84908 00# or using this
What is the "emergency page" button on the phone announcing "Code Gray" and the location and repeating it 3 times.
300
An employee notices a smoke coming from a patient's room, they should
What is move the patient to a safe zone; close the door to the patient room; pull the fire alarm; announce Code Red overhead. Move other patients in the near vicinity to a safe zone.
300
This person is responsible for risk management for CNDH
Who is Denise Zimmerman
400
Current Chief of the Medical Staff
Dr. Curtis Harris
400
A formal written or verbal complaints that cannot be resolved by staff within 24 hours; and require a formal process for investigation and resolution.
What is Grievance
400
Operating a fire extinguisher using PASS
What is pull, aim, squeeze, and sweep
400
At the CNDH, a Code Red is announce on the hospital side of the building; employee on the clinic side of the building should
What is remain in place until further directed.
400
Report of suspected child abuse, neglect or assault is reported to this Department of the Chickasaw Nation
Who is ICW--Indian Child Welfare
500
Secretary of the CN Department of Health (CNDH Administrator)
Who is Dr. Judy Parker
500
Our new online reporting system for patient complaints and grievances
What is Midas Event Reporting
500
A tornado has been spotted in our general area, this is announced overhead
What is a "Code Black"
500
The correct way to announce a Code Red
What is use the emergency page button, announce Code Red and the location, repeat it three times
500
Dr. Richard McClain
Who is the Chief Medical Officer