Show:
Very Easy
Kind of Easy
Easiest
Easier
Easy
100
In Vet Paperwork part of the BPP, what is the first step?
Select the oldest work item allocated to you in Outlook.
100
What is the golden rule processing New Connections?
Always use the BPP
100
Is the back end of SAP. This is used for all back-end billing functions, reporting etc
SAP ISU
100
The method were send all correspondences through email
EFulfillment
100
What form should not be emailed to distributor? Why?
EIC because of breach of privacy
200
In what site we confirm the address and distributor?
LandVIC
200
True Or False - We are always required to send the electrical paperwork to Distributor once service order is raised. (Answer: False)
False
200
Where can a we ccess our BPP?
Source
200
If BSP is ticked in the EWR, what type of account it will be?
Commercial
200
What do we attached in the Property Notes?
Paperwork and email sent to DB
300
Where do we leave notes if we are processing MSA?
Property Notes
300
When speaking with customers/REC we refer to this tool as the National Metering database
MSATS
300
TRUE OR FALSE: Always suppress contract for MSA customers and when working on more than 3 units
False
400
What is the name of our Operations Manager?
Jay Hernandez
400
What is Zoe's last name?
Whyte
400
Name 3 portals that we use
Jemena (VIC) / REX (SA) / ENERGEX (QLD)
400
What is the last name of Sophie
Tattersall
400
What is missing information in the notes if we set up MSA account? New Connections -MSA BP SO
Distributor
500
What does "In Patch" mean?
Origin Energy is the Host Retailer
500
Aside from MSA, what are the other 2 that we can verify in MSA spreadsheet
Connect assist and High Value
500
What are the forms required for VIC with No Truck Appointment?
EWR, CES
500
If Import/Export box is ticked on the REX or Manual Form A, what reference number should be provided by the electrician.
PV SEG Approval Ref. No